Explains why the RM Unify AD Sync Configuration tool may fail to register your establishment, or fail to upload new or changed users.

Published: 17 Apr 2019 | Cref: TEC6760913 | Last Updated:04 Oct 2024

Details the Microsoft implementation of Microsoft 365 groups and how to restrict the ability to create them.

Published: 19 May 2015 | Cref: TEC4539695 | Last Updated:04 Oct 2024

Explains why the Office attribute in Microsoft 365 does not show the student's actual year of entry.

Published: 11 Sep 2014 | Cref: TEC4091222 | Last Updated:04 Oct 2024

Explains why you may be unable to delete an AD filter in RM Unify AD Sync.

Published: 28 May 2014 | Cref: TEC3921238 | Last Updated:04 Oct 2024

Explains why you might choose to use Resync Users, how to use it and also where to find it.

Published: 18 Sep 2014 | Cref: TEC4101743 | Last Updated:04 Oct 2024

RM Unify Network Provisioning error "cryptographic error ...

Details an error that may be seen in the verbose logging for RM Unify Network Provisioning.

Published: 01 Nov 2018 | Cref: TEC6482267 | Last Updated:04 Oct 2024

Explains why Chromebook users are continually returned to the Chromebook sign in page after entering sign in credentials.

Published: 09 Mar 2021 | Cref: TEC7753969 | Last Updated:04 Oct 2024

Provides workaround to the issue of Microsoft 365 or M365 'Apps for Enterprise' failing to manually activate.

Published: 17 Mar 2021 | Cref: TEC7785858 | Last Updated:04 Oct 2024

Explains how to create a personal tile to link to a Microsoft 365 group.

Published: 12 Dec 2018 | Cref: TEC6568241 | Last Updated:04 Oct 2024

Explains the cause of the RM Unify Audit log message "SUCCESSWITHISSUES. CC4 reported the User was not created but on inspection the User is in CC4".

Published: 13 Mar 2023 | Cref: TEC8963503 | Last Updated:04 Oct 2024