User matching (brownfield) for Google Workspace is not possible when Microsoft 365 is already connected to RM Unify.

Published: 09 Dec 2015 | Cref: TEC4904117 | Last Updated:06 Nov 2026

Explains why Chromebook users are prompted with the RM Unify login page.

Published: 23 Dec 2015 | Cref: TEC4920525 | Last Updated:06 Nov 2026

Details how to identify and resolve RM Unify accounts which have been recreated but not re-connected with their Microsoft 365 mailbox.

Published: 14 Dec 2015 | Cref: TEC4871788 | Last Updated:06 Nov 2026

Explains why the error message "RM.Networks.IdentityManagement.ConfigTool has stopped working" is displayed when you try to save AD filter or role ...

Published: 29 Oct 2015 | Cref: TEC4835089 | Last Updated:06 Nov 2026

Explains how to use the RM Management Console (RMMC) to deliver a GPO with the Internet Explorer settings required for RM Unify device single sign-on (SSO).

Published: 02 Sep 2015 | Cref: TEC4698403 | Last Updated:06 Nov 2026

Instructions on how to update the database connection file for Groupcall Xporter after upgrading SQL server on a SIMS.net server.

Published: 04 Aug 2015 | Cref: TEC4688139 | Last Updated:06 Nov 2026

Explains how to uninstall RM Password Filter.

Published: 20 Jul 2015 | Cref: TEC4669762 | Last Updated:06 Nov 2026

Details the Microsoft implementation of Microsoft 365 groups and how to restrict the ability to create them.

Published: 19 May 2015 | Cref: TEC4539695 | Last Updated:06 Nov 2026

Explains why an error message "RM Unify AD Sync Setup",ERROR,"FindMostAppropriateDC" is displayed during the installation of RM Unify AD Sync and how ...

Published: 25 Mar 2015 | Cref: TEC4458850 | Last Updated:06 Nov 2026

Details the steps required to link your existing Accelerated Reader or Accelerated Maths accounts to your RM Unify accounts.

Published: 04 Nov 2014 | Cref: TEC4197170 | Last Updated:06 Nov 2026