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Editor's choice


News ArticleHow to migrate from Windows 7 to Windows 10
 Information on what you should consider when planning the move from Windows 7 to Windows 10.


News ArticleMoving from Windows Server 2008R2
 Information for customers who have Windows Server 2008 which goes end of life in January 2020.


News ArticleWindows 10 build 1607 ends support on 9 April 2019
 Information for customers who have Windows 10 build 1607 which goes end of life on 9 April 2019.


Technical ArticleHow to log, view and update support calls using RM Support Online
 Step by step guide on how to log, view or update calls using RM Support Online.


News ArticleGood practice in network management
 Looks at the various maintenance procedures for a network, such as procedures that should be carried out daily, weekly, monthly and termly.


Technical ArticleHow to find and download software from your My Account area
 Describes how to find and download software products delivered to your My Account area on the www.rm.com website.


News ArticleHow to register and use the RM Community
 The RM Community (https://community.rm.com/community/) is the place to go to ask questions and share advice with other people facing the same challenges as you.


Technical ArticleApple three-prong AC wall plug adapter recall program
 Details the Apple voluntary safety recall and replacement program for three-prong AC wall plug adapters shipped from 2003 to 2010 with Mac and certain iOS devices and also included in the Apple World Travel Adapter Kit.


Latest News Articles


News ArticleRM advice on the recent 'wormable' RDP flaw in Windows 7 / 2008R2 and issues with AV solutions - 22 May 2019

Provides advice on ensuring that your network is fully patched.



News ArticleWindows 10 build 1607 ends support on 9 April 2019 - 25 Mar 2019

Information for customers who have Windows 10 build 1607 which goes end of life on 9 April 2019.



More News...


Latest Technical Articles


Technical ArticleError message "Sorry but your account has been deleted" is displayed when logging on with an RM Unify parent account - 16 May 2019

Explains why parent accounts may receive the error message "Sorry but your account has been deleted" when trying to log on to RM Unify.



Technical ArticleManaging Groupcall Xporter on a new or upgraded SIMS server - 17 Apr 2019

Provides guidance on how to manage Groupcall Xporter on a new or upgraded SIMS server.



Technical ArticleRM Unify AD Sync registration fails or user changes don't upload with log error "failed to construct connection to Unify server" - 17 Apr 2019

Explains why the RM Unify AD Sync Configuration tool may fail to register your establishment, or fail to upload new or changed users.



More articles...

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RM provides its end users with support for Microsoft Service Packs.