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Issue 18 of the RM Support newsletterRM CC4 Assured devices
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Editor's choice

Technical ArticleUpcoming webinars - summer 2017
 Details the list of upcoming webinars for summer 2017.

Technical ArticleHow to log, view and update support calls using RM Support Online
 Step by step guide on how to log, view or update calls using RM Support Online.

News ArticleGood practice in network management
 Looks at the various maintenance procedures for a network, such as procedures that should be carried out daily, weekly, monthly and termly.

Technical ArticleHow to find and download software from your My Account area
 Describes how to find and download software products delivered to your My Account area on the www.rm.com website.

News ArticleHow to register and use the RM Community
 The RM Community (https://community.rm.com/community/) is the place to go to ask questions and share advice with other people facing the same challenges as you.

Latest News Articles

News ArticleRM advice following the WannaCry & Petya Ransomware outbreaks - 14 May 2017

Provides advice on ensuring that your network is fully patched.

More News...

Latest Technical Articles

Technical ArticleRM Unify MIS group sync - what happens to groups at the end of year rollover - 13 Jul 2017

Explains how RM Unify manages MIS synced groups at the end of an academic year, including linked Office 365 groups and G Suite classroom groups.

Technical ArticleEnvironment Matrix (New) - 12 Jul 2017

This contains the new details of all environments build across different projects (Assessor, Connect Plus ,ADM & IE)

Technical ArticleUsers are incorrectly provisioned and are unable to log on to RM Unify - 30 Jun 2017

Explains why your expected RM Unify users appear only partially formed in the RM Unify Management Console and are unable to log on to RM Unify.

More articles...

Latest Drivers & Downloads
DownloadCumulative update for Windows 10 version ...
DownloadCumulative update for Windows 10 version ...

RM provides its end users with support for Microsoft Service Packs.