RM - Support Home Page

Support HomeMy Support CallsKnowledge LibraryMy LibraryMy Computer
How do I contact RM Support?

Internet Service Status
Service status
Internet Change Requests
Support Portals
Community Connect 4
CC4 Applications Area
RM Unify
School Management Solutions
Community Connect 3
CC3 Applications Area
RM Community forum
Visit the RM Community forums
Updating to Windows 8.1
Find out the requirements for updating an RM Education PC
My Support
Get the most from your support
How to use 'My Support Calls'
My Contracts & Warranties
My Equipment
Using Support
Third party contact list
Frequently asked questions
RM supported technologies
Framework for ICT Support
Support Services Ts&Cs
Customer Experience

Issue nine of the RM Support newsletterBook your place at the spring RM SeminarsRM CC4 assured devicesClick here to complete the survey
1 / 2 / 3 / 4

Username or Email:
Forgotten your username or password?

Remember Me:

Editor's choice

Technical ArticleAfter upgrading an ESXi host to 5.5 Update 3b (3248547) and later the host is no longer manageable by vCenter server
 Details why after upgrading an ESXi host to 5.5 Update 3b (build number: 3248547) and later the host is no longer manageable by vCenter server.

Technical ArticleHow to log, view and update support calls using RM Support Online
 Step by step guide on how to log, view or update calls using RM Support Online.

News ArticleRM Support Live Chat
 Live Chat is a quick way of contacting a second line engineer in your RM Support team.

News ArticleHow to register and use the RM Community
 The RM Community (https://community.rm.com/community/) is the place to go to ask questions and share advice with other people facing the same challenges as you.

News ArticleGood practice in network management
 Looks at the various maintenance procedures for a network, such as procedures that should be carried out daily, weekly, monthly and termly.

Latest News Articles

No recent News Articles found.More News...

Latest Technical Articles

Technical ArticleSupported configurations when federating your RM Unify establishment to Google Apps and Microsoft Office 365 - 03 Feb 2016

Describes the supported scenarios for federating to Google Apps and Office 365.

Technical ArticleRM Unify - Users with the Other role are unable to be given RM Unify admin rights - 03 Feb 2016

Explains a restriction on RM Unify users who have been provisioned with the Other role.

Technical ArticleYou cannot configure RM SafetyNet web filtering based on year groups provided by RM Unify - 20 Jan 2016

Explains why you cannot configure RM SafetyNet web filtering based on year groups.

More articles...

Latest Drivers & Downloads
DownloadRM Support newsletter - issue 9
DownloadRM Support newsletter - issue 8

RM provides its end users with support for Microsoft Service Packs.