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Issue 26 of the RM Support newsletterRM CC4 Assured devices
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Editor's choice


Technical ArticleHow to log, view and update support calls using RM Support Online
 Step by step guide on how to log, view or update calls using RM Support Online.


News ArticleGood practice in network management
 Looks at the various maintenance procedures for a network, such as procedures that should be carried out daily, weekly, monthly and termly.


Technical ArticleHow to find and download software from your My Account area
 Describes how to find and download software products delivered to your My Account area on the www.rm.com website.


News ArticleHow to register and use the RM Community
 The RM Community (https://community.rm.com/community/) is the place to go to ask questions and share advice with other people facing the same challenges as you.


News ArticleClosure of the RM Books service
 Provides information about closure of the RM Books service.


Latest News Articles


News ArticleCommunity Connect maintenance and improvement updates - Keeping your networks up to date - 29 Nov 2018

Changes to how we deliver Community Connect maintenance and improvement updates and frequently asked questions about CC4 subscription.



News ArticleUsing a group as a collaborative inbox in Google - 22 Nov 2018

An overview of Google collaborative inbox groups and the default configurations RM use during email migrations.



More News...


Latest Technical Articles


Technical ArticleRM Unify - How to move from CSV provisioning to AD Sync provisioning - 16 Jan 2019

Details the checks and steps required before moving from the CSV user provisioning method to AD Sync provisioning.



Technical ArticleInstalling CC4 UEV (User Environment Virtualisation) removes the profile path mappings used by RM Unify AD Sync - 18 Dec 2018

Details an issue with installing CC4 UEV on a network with RM Unify AD Sync, which may result in disabling all RM Unify accounts.



Technical ArticleIssue accessing the Microsoft Volume Licensing Service Center (VLSC) with a federated Office 365 account - 17 Dec 2018

Details why you may see an error message when trying to log in to the Microsoft VLSC using an RM Unify federated Office 365 email address.



More articles...

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