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Issue 32 of the RM Support newsletterFind a venue near youOur guide to help you move to Windows 10
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Editor's choice

News ArticleHow to migrate from Windows 7 to Windows 10
 Information on what you should consider when planning the move from Windows 7 to Windows 10.

News ArticleMoving from Windows Server 2008R2
 Information for customers who have Windows Server 2008 which goes end of life in January 2020.

Technical ArticleHow to log, view and update support calls using RM Support Online
 Step by step guide on how to log, view or update calls using RM Support Online.

News ArticleNew RM SafetyNet support site
 We have created a new RM SafetyNet support site to replace the help articles that are in the RM Knowledge Library.

News ArticleGood practice in network management
 Looks at the various maintenance procedures for a network, such as procedures that should be carried out daily, weekly, monthly and termly.

Technical ArticleHow to find and download software from your My Account area
 Describes how to find and download software products delivered to your My Account area on the www.rm.com website.

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Latest Technical Articles

Technical ArticleError message "Sorry but an unexpected error occurred while restoring the selected user(s)." displayed when hard deleting a user - 28 Nov 2019

Explains why you see an error message "Sorry but an unexpected error occurred while restoring the selected user(s). Please try again." when you hard delete a user.

Technical ArticleTeaching Staff appear as Non-Teaching Staff in RM Unify with MIS Sync - 12 Nov 2019

Covers the issue of Teaching Staff in MIS coming through to RM Unify as Non-Teaching Staff and how to resolve.

Technical ArticleUser sees the error "Oops, something went wrong" when using RM Unify SSO URL - 18 Oct 2019

Explains why users may see the error "Oops, something went wrong" when using the RM Unify SSO (single sign-on) URL and how to fix.

More articles...

Latest Drivers & Downloads
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RM provides its end users with support for Microsoft Service Packs.