RM - Support Home Page

Support HomeMy Support CallsKnowledge LibraryMy LibraryMy Computer
How do I contact RM Support?


Internet Service Status
Service status
Internet Change Requests
Support Portals
Community Connect 4
CC4 Applications Area
Internet
RM Unify
School Management Solutions
Community Connect 3
CC3 Applications Area
RM Community forum
Visit the RM Community forums
Updating to Windows 8.1
Find out the requirements for updating an RM Education PC
My Support
Get the most from your support
How to use 'My Support Calls'
My Contracts & Warranties
My Equipment
Using Support
RM supported technologies
Third party contact list
Frequently asked questions
Framework for ICT Support
Support Services Ts&Cs
Customer Experience

Issue elevent of the RM Support newsletterRM CC4 assured devices
1 / 2

Username or Email:
Forgotten your username or password?
Password:

 or 
Remember Me:


Editor's choice


Technical ArticleHow to find and download software from your My Account area
 Describes how to find and download software products delivered to your My Account area on the www.rm.com website.


Technical ArticleRM recommended settings for the Lenovo M700 Tiny desktop computer
 Provides guidance on the use of the Lenovo M700 Tiny desktop computer in an educational environment.


Technical ArticleInstalling Microsoft Windows 7 on an Intel 6 Generation (Skylake) based computer using local installation media
 Describes how to install Microsoft Windows 7 using local installation media on an Intel 6 Generation (Skylake) based computer where the USB ports do not work.


Technical ArticleWithdrawal of Apple QuickTime for Windows
 Details on our response to the withdrawal of support for Apple QuickTime for Windows and its latest vulnerabilities.


Technical ArticleBadlock Bug vulnerability
 Details on our response to the Badlock Bug vulnerability.


News ArticleHow to register and use the RM Community
 The RM Community (https://community.rm.com/community/) is the place to go to ask questions and share advice with other people facing the same challenges as you.


News ArticleGood practice in network management
 Looks at the various maintenance procedures for a network, such as procedures that should be carried out daily, weekly, monthly and termly.


Latest News Articles


News ArticleRM Integris - Known issues for summer 2016 school census - 04 May 2016

A list of known issues and what schools can/should do about them.



News ArticleRansomware vulnerability - 10 Mar 2016

Information about Ransomware, how it affects networks, how it can be protected against and how to resolve the issue if you do become infected.



More News...


Latest Technical Articles


Technical ArticleRM Unify - How to block and unblock users in Microsoft Office 365 - 27 May 2016

Provides Windows PowerShell scripts to block/unblock users in Microsoft Office 365.



Technical ArticleRM Unify - Error "You can't sign in because your account has been temporarily locked due to several incorrect sign in attempts" - 27 May 2016

Explains why an error message "You can't sign in because your account has been temporarily locked due to several incorrect sign in attempts" is displayed when attempting to log on to RM Unify and other possible conditions which may not be as obvious.



Technical ArticleRM Unify - Error when trying to disable a user "Sorry but an unexpected error occurred" - 26 May 2016

Details the cause of the error "Sorry but an unexpected error occurred" when trying to disable a user in the RM Unify Management Console.



More articles...

Latest Drivers & Downloads
DownloadRM Support Newsletter index
DownloadRM Support newsletter - issue 11
DownloadRM Support newsletter - issue 10
 

RM provides its end users with support for Microsoft Service Packs.