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Issue ten of the RM Support newsletterRM CC4 assured devices
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Editor's choice


Technical ArticleWithdrawal of Apple QuickTime for Windows
Details on our response to the withdrawal of support for Apple QuickTime for Windows and its latest vulnerabilities.


Technical ArticleBadlock Bug vulnerability
Details on our response to the Badlock Bug vulnerability.


News ArticleRansomware vulnerability
Information about Ransomware, how it affects networks, how it can be protected against and how to resolve the issue if you do become infected.


Technical ArticleRM recommended settings for the Lenovo E50-80 notebook computer
Provides guidance on the use of the Lenovo E50-80 notebook computer in an educational environment.


Technical ArticleHow to log, view and update support calls using RM Support Online
Step by step guide on how to log, view or update calls using RM Support Online.


News ArticleHow to register and use the RM Community
The RM Community (https://community.rm.com/community/) is the place to go to ask questions and share advice with other people facing the same challenges as you.


News ArticleGood practice in network management
Looks at the various maintenance procedures for a network, such as procedures that should be carried out daily, weekly, monthly and termly.


Technical ArticleEnabling RM Remote Support within LGfL by configuring category 2 remote access tools
Details how to enable access to RM Remote Support (rmsupport.online) within LGfL by configuring category 2 remote access tools.


Latest News Articles


News ArticleRansomware vulnerability - 10 Mar 2016

Information about Ransomware, how it affects networks, how it can be protected against and how to resolve the issue if you do become infected.



More News...


Latest Technical Articles


Technical ArticleRM Unify - Users on a CC4 network are unable to use the symbol in their password - 20 Apr 2016

Details a known issue that prevents the use of the (pound) symbol in an RM Unify password and which also affects RM SafetyNet user based filtering.



Technical ArticleWithdrawal of Apple QuickTime for Windows - 19 Apr 2016

Details on our response to the withdrawal of support for Apple QuickTime for Windows and its latest vulnerabilities.



Technical ArticleBadlock Bug vulnerability - 13 Apr 2016

Details on our response to the Badlock Bug vulnerability.



More articles...

Latest Drivers & Downloads
DownloadRM Support newsletter - issue 10
DownloadRM Seminars spring 2016 slides
DownloadRM Support newsletter - issue 9

RM provides its end users with support for Microsoft Service Packs.