Explains why a change of AD username may not result in a change to the user's email address.

Published: 18 Jul 2014 | Cref: TEC4024768 | Last Updated:04 Oct 2024

Explains why you see an error "Username cannot be changed by CSV upload" displayed when you upload a .csv file in RM Unify.

Published: 03 Nov 2014 | Cref: TEC4196474 | Last Updated:04 Oct 2024

Explains how to integrate an existing RM Easimaths site, the users, and data, to RM Unify.

Published: 18 May 2023 | Cref: TEC9166015 | Last Updated:04 Oct 2024

Explains the cause of this error: "An error occurred while sending the request.

Published: 22 May 2023 | Cref: TEC9174635 | Last Updated:04 Oct 2024

Explains how staff users can edit their own display names from the RM Unify default.

Published: 09 Jun 2017 | Cref: TEC5730647 | Last Updated:04 Oct 2024

Explains why you see an error "The username is already in use by another user in your establishment" when you upload a .csv file in RM Unify.

Published: 06 Feb 2019 | Cref: TEC6612676 | Last Updated:04 Oct 2024

RM Unify Audit log error "Disable AD User: OBJECTNOTFOUND ...

Explains the cause of the RM Unify Audit log error "Disable AD User: OBJECTNOTFOUND.

Published: 22 May 2023 | Cref: TEC9147202 | Last Updated:04 Oct 2024

Details the options and methods for contacting Google for free Google Workspace Support.

Published: 20 Apr 2018 | Cref: TEC6194337 | Last Updated:04 Oct 2024

Explains why the same user change events are repeated in the RM Unify User Audit log.

Published: 22 Apr 2021 | Cref: TEC7853135 | Last Updated:04 Oct 2024

Details an uncommon error which an authorised user may see when changing another user's password in the RM Unify Management Console.

Published: 28 Apr 2021 | Cref: TEC7860940 | Last Updated:04 Oct 2024