Microsoft 365 users see a message "You're missing out! Ask your admin to enable Microsoft Teams"
Published Date : 19 Mar 2020
Last Updated : 04 Oct 2024
Content Ref: TEC7270438
Operating System
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Part No
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Summary
Details why a student user may see the message "You're missing out! Ask your admin to enable Microsoft Teams" when trying to access Microsoft Teams.
Symptoms
Your RM Unify student users are accessing Microsoft® 365™, but when attempting to access Microsoft Teams, they see the following message:
"You're missing out! Ask your admin to enable Microsoft Teams"
The users already have the required Teams licence applied in Microsoft 365.
Cause
Access to the Microsoft Teams service has not been granted. This can be enabled for the Microsoft Teams licence in the 'Microsoft 365 admin center'.
Procedure
Enable Microsoft Teams for your school
Sign in to Microsoft 365 as a Global Administrator user.
Select Admin, which takes you to the 'Microsoft 365 admin center'.
Select 'Show all' and then Settings, Org settings. From the Services list, select Microsoft Teams.
Under the 'Turn on Teams for users with the following licenses' section, tick the appropriate box/boxes. The available options are:
Education - Student
Education - Faculty and Staff
Click Save.
You can find more information about how to control which users in your school can use Microsoft Teams, turn off group creation, configure tenant-level settings, etc. by visiting the Microsoft Teams portal.
Symptoms
