RM Schoolboard tile does not direct users to the school's Schoolboard site
Published Date : 06 Sep 2019
Last Updated : 04 Oct 2024
Content Ref: TEC6943349
Operating System
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Part No
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Summary
Explains why an RM Schoolboard tile directs users to a different site than the expected.
Symptoms
In RM Unify, you have added the RM Schoolboard app tile to user Launch Pads, but on clicking the tile, users find that they are taken to www.skolebordet.com instead of the school's own RM Schoolboard SharePoint site.
Cause
The RM Schoolboard app in the App Library is only used to install the application to the Teaching Staff role in RM Unify and to authorise (the app developers) Skolbordet access to set up and configure your establishment's RM Schoolboard site. This app should not be added to Launch Pads.
When you are ready to provide users with access to your RM Schoolboard site, create a new establishment tile which points to your own RM Schoolboard URL and add the establishment tile to user Launch Pads.
A summary of the setup steps is available from the Support Information section of the RM Schoolboard app.
Procedure
Confirm that the RM Schoolboard app has been installed
Log on to RM Unify as a super admin user.
Click App Library.
In Search, type RM Schoolboard.
The RM Schoolboard app tile should display a status of 'Install'.
Click the RM Schoolboard tile.
Click Install.
Confirm that the role of Teaching Staff is ticked and all other roles remain cleared.
Upload an image or generate a thumbnail to create your desired tile image.
In Subtitle and Description, add text as desired.
Click OK.
In Roles, select the roles who should see the establishment tile.
In Launch Pads, select the Launch Pads you want to deploy the establishment tile to. The tile will now be visible on the selected Launch Pads.
In the RM Unify App Library, you now have two RM Schoolboard-related tiles, as shown in the image below:
An RM Schoolboard establishment tile with a status of 'Manage'.
The RM Schoolboard app tile with a status of 'Install'.
Checks
Once the app is installed to the users' Launch Pads, upon clicking the tile, if no Microsoft 365 session is detected then they will be requested to log on (this may simply involve being presented with a Microsoft pop-up window confirming the account name to be used). The user will ultimately be redirected to the destination URL of 'production.nordiccloud.dk' to access the app.
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Document Keywords: rmschoolboard, skolebordet, school board, schoolboard, TEC6943349