Describes an issue relating to the year of entry of RM Unify student user accounts that get created in advance of them starting at the school.

Published: 07 Jun 2018 | Cref: TEC6268715 | Last Updated:05 Jan 2023

Explains why users may see the "This account cannot be accessed because the domain is incorrectly configured" error message when trying to access a ...

Published: 03 May 2017 | Cref: TEC5678165 | Last Updated:30 Sep 2022

Community Connect 4 (CC4) software updates - Overview Guide

Essential and frequently updated guide to CC4 updates, including which ones must be installed and which have been superseded.

Published: 06 Aug 2008 | Cref: TEC1255704 | Last Updated:23 Jan 2024

Explains how RM Unify manages data retention.

Published: 06 Oct 2017 | Cref: TEC5900881 | Last Updated:11 Sep 2024

Adobe Sign User Guide

Published: 09 Jun 2021 | Cref: HDA7948646 | Last Updated:09 Jun 2021

An administrator account is required to install RM Unify Password Filter" is displayed when you try to install RM Unify Password Filter.

Published: 23 Nov 2015 | Cref: TEC4873639 | Last Updated:04 Oct 2024

Explains why RM Unify AD Sync may stop uploading users.

Published: 29 May 2014 | Cref: TEC3905787 | Last Updated:26 May 2023

Explains how staff users can edit their own display names from the RM Unify default.

Published: 09 Jun 2017 | Cref: TEC5730647 | Last Updated:17 May 2023

Troubleshooting slow logon issues

Provides guidance for checking what happens during a typical user log on.

Published: 17 Oct 2014 | Cref: TEC4101104 | Last Updated:04 Oct 2024

Explains why RM Unify AD Sync assigns the wrong email address to an RM Unify user account.

Published: 14 Sep 2022 | Cref: TEC8709355 | Last Updated:14 Sep 2022