Details the steps required to link your existing Accelerated Reader or Accelerated Maths accounts to your RM Unify accounts.

Published: 04 Nov 2014 | Cref: TEC4197170 | Last Updated:06 Nov 2026

Explains why you see an error "Username cannot be changed by CSV upload" displayed when you upload a .csv file in RM Unify.

Published: 03 Nov 2014 | Cref: TEC4196474 | Last Updated:06 Nov 2026

Explains why RM Unify AD Sync Service may use upwards of 50% CPU.

Published: 02 Sep 2014 | Cref: TEC4069436 | Last Updated:06 Nov 2026

Explains why the Office attribute in Microsoft 365 does not show the student's actual year of entry.

Published: 11 Sep 2014 | Cref: TEC4091222 | Last Updated:06 Nov 2026

Provides some additional information regarding the type of options that you might receive when installing apps from the App Library.

Published: 12 Sep 2014 | Cref: TEC4091729 | Last Updated:06 Nov 2026

The establishment node cannot be expanded to show AD filers, role mappings and users.

Published: 17 Jul 2014 | Cref: TEC4021359 | Last Updated:06 Nov 2026

Explains why a change of AD username may not result in a change to the user's email address.

Published: 18 Jul 2014 | Cref: TEC4024768 | Last Updated:06 Nov 2026

Explains how to remove an unwanted tile from the RM Unify Shared Launch Pad.

Published: 09 Jul 2014 | Cref: TEC4002673 | Last Updated:06 Nov 2026

Explains why the year of entry (YOE) shown in the RM Unify AD Sync Configuration tool does not reflect the actual YOE for the students.

Published: 18 Jul 2014 | Cref: TEC4023792 | Last Updated:06 Nov 2026

Explains why you are unable to delete an email address value for an RM Unify user.

Published: 24 Nov 2014 | Cref: TEC3940738 | Last Updated:06 Nov 2026