Details how to identify and resolve RM Unify accounts which have been recreated but not re-connected with their Microsoft 365 mailbox.

Published: 14 Dec 2015 | Cref: TEC4871788 | Last Updated:04 Oct 2024

Explains why a user may get prompted with an authentication box when browsing the Internet after a network password change.

Published: 23 Mar 2018 | Cref: TEC6169503 | Last Updated:04 Oct 2024

Explains why an error message is received when changing email addresses in bulk via a csv file in RM Unify.

Published: 06 Mar 2023 | Cref: TEC9062919 | Last Updated:04 Oct 2024

Explains why the error message "",ERROR,"ProcessEstablishmentConfig","Failed to process changes in Establishment Config" is displayed in the RM Unify ...

Published: 19 Sep 2016 | Cref: TEC5337174 | Last Updated:04 Oct 2024

Details why the count of 'MIS records not matched to an RM Unify user' may increase despite no apparent action by the RM Unify administrator.

Published: 21 Jan 2020 | Cref: TEC7149442 | Last Updated:04 Oct 2024

Explains why the RM Unify AD Sync Configuration tool may fail to register your establishment, or fail to upload new or changed users.

Published: 17 Apr 2019 | Cref: TEC6760913 | Last Updated:04 Oct 2024

Details the Microsoft implementation of Microsoft 365 groups and how to restrict the ability to create them.

Published: 19 May 2015 | Cref: TEC4539695 | Last Updated:04 Oct 2024

Explains why the Office attribute in Microsoft 365 does not show the student's actual year of entry.

Published: 11 Sep 2014 | Cref: TEC4091222 | Last Updated:04 Oct 2024

Explains why you might choose to use Resync Users, how to use it and also where to find it.

Published: 18 Sep 2014 | Cref: TEC4101743 | Last Updated:04 Oct 2024

Explains why you may be unable to delete an AD filter in RM Unify AD Sync.

Published: 28 May 2014 | Cref: TEC3921238 | Last Updated:04 Oct 2024