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RM Unify Launch Pad background does not display in Internet Explorer
Published Date : 31 May 2018   Last Updated : 04 Oct 2024   Content Ref: TEC6269997  





Symptoms

You have uploaded an image file to use as the background of your RM Unify Launch Pads: https://launchpad.rmunify.com/ManagementConsole/Branding. However, the image is not displaying for users.


Cause

This issue has been reported with Internet Explorer version 11.64.16299.0.


Procedure

The issue is not apparent in later versions of Internet Explorer 11, however, Microsoft withdrew access to IE11 on 14 February 2023. Microsoft instead advise use of Microsoft Edge in IE mode if required.

You can also choose to turn off compatibility view in Internet Explorer:

  1. Click Tools, 'Compatibility View settings'.
  2. Clear the 'Display intranet sites in Compatibility View' box.
  3. Click Close.


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Document Keywords: Launchpad, unify launch pad, launch pad, launchpad background, ie11, TEC6269997, edge, retired, deprecated, withdrawn


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