Explains why an error message is received when changing email addresses in bulk via a csv file in RM Unify.

Published: 06 Mar 2023 | Cref: TEC9062919 | Last Updated:13 Mar 2023

"PRIMARYTSAFAILEDPROCESSING CC4 was unable to update User ...

Explains the cause of RM Unify Audit log error "PRIMARYTSAFAILEDPROCESSING... CC4 was unable to update User Properties.".

Published: 20 Apr 2021 | Cref: TEC7845452 | Last Updated:02 May 2023

Explains why the Launch Pad background image may not display for users of Internet Explorer.

Published: 31 May 2018 | Cref: TEC6269997 | Last Updated:19 May 2023

Explains why RM Unify AD Sync may stop uploading users.

Published: 29 May 2014 | Cref: TEC3905787 | Last Updated:26 May 2023

Explains why teaching staff users appear in RM Unify as non-teaching staff when using MIS Sync.

Published: 30 May 2018 | Cref: TEC6262626 | Last Updated:05 Jun 2023

Explains how the RM Unify admin can manage, send and resend invites to parents to create their RM Unify accounts.

Published: 30 Nov 2018 | Cref: TEC6491614 | Last Updated:20 Jun 2023

Describes the process of changing where the Network Agent creates and sets home folders for new users.

Published: 18 Mar 2022 | Cref: TEC8382417 | Last Updated:26 Jun 2023

Background content for rmunifygsuitecert.cer

Published: 02 May 2017 | Cref: MDL5678254 | Last Updated:02 May 2017

Explains why Microsoft Edge always opens RM Unify in a new Internet Explorer window when using desktop single sign-on.

Published: 13 Jun 2017 | Cref: TEC5720043 | Last Updated:12 Sep 2022

Details the RM Unify password policy.

Published: 01 Nov 2017 | Cref: TEC5943089 | Last Updated:27 Sep 2022