Explains why one or more users do not provision via AD Sync.

Published: 17 Jun 2016 | Cref: TEC5212534 | Last Updated:23 Jul 2024

Explains why users see a looping 'Pick an account' popup, or sign in box, possibly with an "Oops, something went wrong.

Published: 11 Feb 2019 | Cref: TEC6654673 | Last Updated:23 Jul 2024

Support note for the Satchel One app in the RM Unify App Library.

Published: 04 Dec 2017 | Cref: TEC5856167 | Last Updated:23 Jul 2024

Details why some staff users may see this error message when accessing Satchel One (formerly known as Show My Homework) via the RM Unify app.

Published: 01 Nov 2018 | Cref: TEC6470210 | Last Updated:23 Jul 2024

Explains how to configure RM Unify establishments so that they can delegate admin access to trusted administrators in other establishments.

Published: 27 Nov 2018 | Cref: TEC6551629 | Last Updated:23 Jul 2024

Explains the process used to create a clean RM Unify AD Sync database.

Published: 16 Sep 2016 | Cref: TEC5015612 | Last Updated:23 Jul 2024

Explains the MIS linking behaviour when an RM Unify account has its MIS ID updated via a CSV file upload and how to prevent auto-linking if required.

Published: 31 Oct 2016 | Cref: TEC5341484 | Last Updated:23 Jul 2024

Outlines the process of adding users to existing teams in Microsoft Teams and assigning polices for non RM Unify schools.

Published: 08 Dec 2020 | Cref: TEC7640266 | Last Updated:23 Jul 2024

Provides a download of the instructions for completing the setup of Microsoft 365 with DNS configuration.

Published: 10 Jul 2013 | Cref: DWN3347391 | Last Updated:23 Jul 2024

Explains which ports RM Unify AD Sync may use to send traffic.

Published: 19 Mar 2015 | Cref: TEC4467027 | Last Updated:23 Jul 2024