Either:

• Remove the user from the RM Unify Users Active Directory (AD) group to disable the account in RM Unify.
• Disable the user's network account in AD (or in the CC4 RM Management Console ((RMMC)).
• Change the user's password in AD (or in the CC4 RMMC).
• As an RM Unify admin, log on to the Management Console, locate the user, click Actions and from the drop-down menu, select 'Disable* user'.

• As an RM Unify admin, change the user's password in the RM Unify Management Console.
• As an RM Unify admin, log on to the Management Console, locate the user, click Actions and from the drop-down menu, select 'Disable* user'.

• Disabling a user in RM Unify or changing their password will prevent access to Microsoft 365 via the Launch Pad tiles.
• Access to Microsoft 365 services and resources (including the Microsoft 365 desktop apps, or other mobile/device apps configured with a Microsoft 365 account) will typically be revoked within a couple of minutes. Users of the web apps will see the following message:
  
  
  For desktop apps and other mobile/device apps, the user may see "Access is denied" messages. They may also see a prompt requesting that they sign in again with their Microsoft 365 account credentials (which will fail due to the RM Unify account being disabled).
• To prevent a user continuing to access their Microsoft 365 account entirely, a Microsoft 365 administrator can remove selected, or all licences (Exchange Online for email, SharePoint Online for OneDrive, etc.) from that account. Please be aware that an unlicensed Microsoft 365 account will have all its data (email, OneDrive, etc.) permanently deleted after 30 days as per the default Microsoft behaviour. Unlicensing of Microsoft 365 accounts this way happens automatically when the RM Unify account is deleted.

Please note that if a user is currently logged on to RM Unify and Microsoft 365, following the disabling of their account or changing their password, their current page (e.g. Launch Pad) may continue to be displayed. However, once they navigate away from that page, try to perform a restricted action, or if they log out, or their current session times out, they will receive either the "Unrecognised user" message, or if trying to log on: "Sorry but your account has been disabled. If you would like your account to be enabled, please contact your establishment's RM Unify administrator."