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Explains why the RM Unify AD Sync Configuration tool may fail to register your establishment, or fail to upload new or changed users.
... preparation, configuration and setup that an RM Unify administrator needs to consider to allow users to work remotely (i.e during school closures).
... will unfederate the Microsoft 365 domain and clear the OnPremisesImmutableId property of all users to facilitate direct sign in to Microsoft 365.
Explains why users may experience issues accessing third-party apps via RM Unify when using an 'old' or superseded browser version.
... troubleshooting steps required for investigating sync issues (sync stopped, missing users , data, etc.) with Groupcall XE (cloud-based Xporter).
... Network Provisioning Test Tool reports an error "The performance of the Active Directory is slowing which is preventing the creation of new Users .
Explains why a change of AD username may not result in a change to the user's email address.
Explains why users may see the error "Oops, something went wrong" when trying to access RM Unify, or linked services such as Microsoft 365 or Google ...
Explains why some staff users get RM Unify accounts unexpectedly provisioned when they have left the school and have been deleted from the Arbor MIS.
Describes how to apply RM Unify SSO settings in the Google Admin Console to make your Chromebook users automatically sign in to RM Unify.
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