Explains why a user might be taken to the Delve app in Microsoft 365 when they click the OneDrive tile on their Launch Pad.

Published: 13 May 2020 | Cref: TEC7306245 | Last Updated:03 Oct 2024

Describes an issue relating to the year of entry of RM Unify student user accounts that get created in advance of them starting at the school.

Published: 07 Jun 2018 | Cref: TEC6268715 | Last Updated:04 Oct 2024

The establishment node cannot be expanded to show AD filers, role mappings and users.

Published: 17 Jul 2014 | Cref: TEC4021359 | Last Updated:04 Oct 2024

... a known issue that prevents the use of the £ (pound) symbol in an RM Unify password and which also affects RM SafetyNet user based filtering.

Published: 20 Apr 2016 | Cref: TEC5118905 | Last Updated:04 Oct 2024

Explains how RM Unify manages data retention.

Published: 06 Oct 2017 | Cref: TEC5900881 | Last Updated:11 Sep 2024

Details the Microsoft implementation of Microsoft 365 groups and how to restrict the ability to create them.

Published: 19 May 2015 | Cref: TEC4539695 | Last Updated:04 Oct 2024

Explains why one or more users do not provision via AD Sync.

Published: 17 Jun 2016 | Cref: TEC5212534 | Last Updated:23 Jul 2024

Explains why Chromebook users are continually returned to the Chromebook sign in page after entering sign in credentials.

Published: 09 Mar 2021 | Cref: TEC7753969 | Last Updated:04 Oct 2024

Explains why teaching staff users appear in RM Unify as non-teaching staff when using MIS Sync.

Published: 30 May 2018 | Cref: TEC6262626 | Last Updated:05 Jun 2023

Advice on troubleshooting RM Unify Password Filter on RM Unify if users get the error message "Having trouble signing in?".

Published: 11 Oct 2013 | Cref: TEC3432418 | Last Updated:29 Oct 2024