Explains why teaching staff users appear in RM Unify as non-teaching staff when using MIS Sync.

Published: 30 May 2018 | Cref: TEC6262626 | Last Updated:05 Jun 2023

Explains why users with spaces in their network account names will be prevented from accessing the Internet via RM SafetyNet proxy servers.

Published: 29 May 2020 | Cref: TEC7312071 | Last Updated:12 May 2022

Explains why an RM Schoolboard tile directs users to a different site than the expected.

Published: 06 Sep 2019 | Cref: TEC6943349 | Last Updated:13 Mar 2023

Explains why some existing RM Unify users with existing Microsoft 365 (M365) accounts are showing as New instead of Existing in the user matching ...

Published: 26 Apr 2023 | Cref: TEC8899312 | Last Updated:26 Apr 2023

Explains why a user might be taken to the Delve app in Microsoft 365 when they click the OneDrive tile on their Launch Pad.

Published: 13 May 2020 | Cref: TEC7306245 | Last Updated:03 Oct 2024

Explains why users may be redirected to the RM Unify Sign In page when browsing to the RM Unify SSO URL.

Published: 16 Sep 2016 | Cref: TEC5311228 | Last Updated:20 Dec 2022

Describes an issue relating to the year of entry of RM Unify student user accounts that get created in advance of them starting at the school.

Published: 07 Jun 2018 | Cref: TEC6268715 | Last Updated:04 Oct 2024

Explains why users see an error accessing the school Microsoft SharePoint site.

Published: 09 Oct 2013 | Cref: TEC3501596 | Last Updated:31 Jan 2023

The establishment node cannot be expanded to show AD filers, role mappings and users.

Published: 17 Jul 2014 | Cref: TEC4021359 | Last Updated:04 Oct 2024

... a known issue that prevents the use of the £ (pound) symbol in an RM Unify password and which also affects RM SafetyNet user based filtering.

Published: 20 Apr 2016 | Cref: TEC5118905 | Last Updated:04 Oct 2024