Explains why you see an error "The username is already in use by another user in your establishment" when you upload a .csv file in RM Unify.

Published: 06 Feb 2019 | Cref: TEC6612676 | Last Updated:18 May 2023

Explains why an error message "You can't save at this time as you have one or more validation errors to resolve.

Published: 27 Feb 2019 | Cref: TEC6688793 | Last Updated:04 Oct 2024

Explains why users with spaces in their network account names will be prevented from accessing the Internet via RM SafetyNet proxy servers.

Published: 29 May 2020 | Cref: TEC7312071 | Last Updated:03 Oct 2024

Explains the cause of RM Unify Audit log error "User could not be created in CC4".

Published: 24 Sep 2021 | Cref: TEC8134769 | Last Updated:29 Sep 2022

Outlines the process of linking MIS records to RM Unify user accounts.

Published: 18 Jan 2021 | Cref: TEC7674490 | Last Updated:04 Oct 2024

Details the requirements and behaviour of the MIS-sourced user rename functionality, which is available to RM Unify super admins.

Published: 21 Aug 2019 | Cref: TEC6902586 | Last Updated:08 Sep 2022

Error "PRIMARYTSAFAILEDPROCESSING User: Unable to create ...

Explains the causes of the RM Unify Audit log error "Unable to create folder."

Published: 26 Feb 2021 | Cref: TEC7739080 | Last Updated:14 Feb 2023

"PRIMARYTSAFAILEDPROCESSING CC4 was unable to update User ...

CC4 was unable to update User Properties.".

Published: 20 Apr 2021 | Cref: TEC7845452 | Last Updated:02 May 2023

"PRIMARYTSAFAILEDPROCESSING Active Directory Services ...

Explains the cause of Audit log error "PRIMARYTSAFAILEDPROCESSING... Active Directory Services through an Exception".

Published: 06 Jan 2021 | Cref: TEC7553803 | Last Updated:04 Oct 2024

User....

Published: 03 Feb 2023 | Cref: TEC9008795 | Last Updated:03 Feb 2023