

Explains why a disabled RM Unify user that was provisioned from Active Directory cannot be deleted.
Describes how to resolve an issue where a user cannot delete a computer from the RM Management Console because it has a privileged user assigned to it.
Describes what the 'resync with deletes' feature does and how to use it.
Explains why an error message is displayed when attempting to update a user in the RMMC with a display name containing any of the following ...
Details the situation where the System Administrator UserType GPO is applied to users who are assigned privileged user status on a CC4 computer.
Details the expected behaviour in Microsoft 365 when a federated RM Unify account is deleted.
Describes how to authorise staff users to view students' work folders on CC4 networks, and how to view the folders.
Details why non-systemadmin or non-privileged users are not able to access the RM Management Console (RMMC) from computers on a CC4 network.
Provides steps to block/unblock users in Microsoft 365.
Explains how to delete an AD Sync provisioned RM Unify user that no longer exists in Active Directory.
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