Explains why an error message is received when changing email addresses in bulk via a csv file in RM Unify.

Published: 06 Mar 2023 | Cref: TEC9062919 | Last Updated:13 Mar 2023

Explains why RM Unify no longer accepts authentication of Microsoft 365 accounts via the IMAP protocol.

Published: 09 Aug 2018 | Cref: TEC6388830 | Last Updated:23 Jul 2024

RM Unify AD Sync Service v4

Provides a download of installers for RM Unify AD Sync Service v4 and Release Notes with instructions for installing and using the service.

Published: 18 Jul 2014 | Cref: DWN3182456 | Last Updated:10 Apr 2024

Describes what the 'resync' feature does and how to use it.

Published: 19 May 2017 | Cref: TEC5694616 | Last Updated:08 Feb 2023

Information on saved password apps in RM Unify

Explains how saved password apps work in RM Unify and how you can diagnose issues when the tile does not work correctly.

Published: 07 Mar 2014 | Cref: TEC3698357 | Last Updated:04 Oct 2024

Explains how to add and remove child sites from multi-site RM Unify AD Sync.

Published: 09 Aug 2022 | Cref: TEC8711633 | Last Updated:04 Oct 2024

Explains why SMTP authentication is blocked for RM Unify customers.

Published: 22 Feb 2023 | Cref: TEC9038776 | Last Updated:15 Jun 2023

Provides more information on changes to the Microsoft Partner Center and how that relates to RM Unify and RM Support.

Published: 06 Aug 2024 | Cref: NWS9885964 | Last Updated:06 Aug 2024

Provides guidance on how to manage Groupcall Xporter on a new or upgraded SIMS server.

Published: 17 Apr 2019 | Cref: TEC6761110 | Last Updated:02 May 2023

Explains how to re-authorise RM Unify access to your domain in Google Workspace.

Published: 13 Jan 2023 | Cref: TEC8972283 | Last Updated:04 Oct 2024