Details the URLs required for RM Unify to display all Launch Pad images correctly to a logged on user.

Published: 17 Mar 2016 | Cref: TEC5085384 | Last Updated:31 Jan 2023

Describes the supported scenarios for federating to Microsoft 365 and/or Google Workspace.

Published: 03 Feb 2016 | Cref: TEC4945314 | Last Updated:09 Oct 2026

Describes the supported scenarios for federating to Microsoft 365 and/or Google Workspace.

Published: 03 Feb 2016 | Cref: TEC4945314 | Last Updated:10 Apr 2024

Explains why Chromebook users are prompted with the RM Unify login page.

Published: 23 Dec 2015 | Cref: TEC4920525 | Last Updated:14 Mar 2023

Details how to identify and resolve RM Unify accounts which have been recreated but not re-connected with their Microsoft 365 mailbox.

Published: 14 Dec 2015 | Cref: TEC4871788 | Last Updated:26 Apr 2023

User matching (brownfield) for Google Workspace is not possible when Microsoft 365 is already connected to RM Unify.

Published: 09 Dec 2015 | Cref: TEC4904117 | Last Updated:05 Sep 2022

Explains why an error message "Failed to process movement for User" is displayed in the AD Sync log.

Published: 30 Nov 2015 | Cref: TEC4884695 | Last Updated:16 Aug 2022

Explains why the error message "You do not have the required permissions to install.

Published: 23 Nov 2015 | Cref: TEC4873639 | Last Updated:05 Jan 2023

Explains why the error message "RM.Networks.IdentityManagement.ConfigTool has stopped working" is displayed when you try to save AD filter or role ...

Published: 29 Oct 2015 | Cref: TEC4835089 | Last Updated:13 Mar 2023

Provides the list of domain names that need to be unfiltered/unblocked to ensure the use and operation of RM Unify.

Published: 13 Oct 2015 | Cref: TEC4763091 | Last Updated:04 Nov 2025