Explains why the RM Unify AD Sync Configuration tool may halt at "Waiting for database configuration to complete".

Published: 28 May 2014 | Cref: TEC3906847 | Last Updated:04 Oct 2024

Information on expected browser functionality for RM Unify.

Published: 13 Mar 2013 | Cref: TEC3154585 | Last Updated:04 Oct 2024

Explains why the RM Unify AD Sync service may be unable to start correctly.

Published: 18 Jun 2013 | Cref: TEC3348242 | Last Updated:04 Oct 2024

RM Unify AD Sync - TLS update

This article provides a downloadable TLS update application which is to be run post-installation of RM Unify AD Sync on your network.

Published: 14 Feb 2024 | Cref: DWN9585075 | Last Updated:14 Mar 2024

Explains why the error message "RM.Networks.IdentityManagement.ConfigTool has stopped working" is displayed when you try to save AD filter or role ...

Published: 29 Oct 2015 | Cref: TEC4835089 | Last Updated:04 Oct 2024

Explains the expected behaviour when accessing locally installed Office desktop apps when you have an Microsoft 365 domain federated to RM Unify.

Published: 16 Feb 2018 | Cref: TEC6099702 | Last Updated:03 Oct 2024

Explains why a log error message "An error occurred while making the HTTP request to ...

Published: 26 Sep 2023 | Cref: TEC9367358 | Last Updated:14 Nov 2024

Explains some known issues that may prevent RM Unify Password Filter or RM Unify AD Sync from installing.

Published: 16 Mar 2015 | Cref: TEC4457959 | Last Updated:04 Oct 2024

Explains why the RM Unify AD Sync Configuration tool may fail to register your establishment, or fail to upload new or changed users.

Published: 17 Apr 2019 | Cref: TEC6760913 | Last Updated:04 Oct 2024

Provides a download of the RM Unify CSV Extraction Tool and a Release Note providing installation and usage instructions.

Published: 15 Apr 2013 | Cref: DWN3182515 | Last Updated:29 Sep 2025