Explains how to integrate an existing RM Easimaths site, the users, and data, to RM Unify.

Published: 18 May 2023 | Cref: TEC9166015 | Last Updated:04 Oct 2024

Explains why you might choose to use Resync Users, how to use it and also where to find it.

Published: 18 Sep 2014 | Cref: TEC4101743 | Last Updated:04 Oct 2024

Details why an admin may see a failure in the RM Unify Google Workspace federation wizard, relating to domain name DNS verification by Google.

Published: 02 Mar 2020 | Cref: TEC7226558 | Last Updated:04 Oct 2024

RM Unify Audit log error "The requested username cannot be ...

Explains the cause of the RM Unify Audit log error "The requested Username cannot be used as there is already a managed AD user account with this name.".

Published: 26 Feb 2021 | Cref: TEC7739377 | Last Updated:20 Apr 2023

Describes how to apply RM Unify SSO settings in the Google Admin Console to make your Chromebook users automatically sign in to RM Unify.

Published: 29 Nov 2021 | Cref: TEC8251341 | Last Updated:04 Oct 2024

Outlines the process of linking MIS records to RM Unify user accounts.

Published: 18 Jan 2021 | Cref: TEC7674490 | Last Updated:24 Sep 2025

Explains how any Teaching or Non-Teaching Staff account is able to reset a student user's RM Unify password.

Published: 13 May 2020 | Cref: TEC7270832 | Last Updated:03 Oct 2024

Details the steps required to move a site from using SIMS on-premises to SIMS Connected where they are using RM Unify MIS Sync.

Published: 18 May 2023 | Cref: TEC9159660 | Last Updated:20 Sep 2023

How to change the default disk quota set for new users with ...

Describes how to change the default disk quota set for new users with RM Unify Network Provisioning.

Published: 08 Apr 2019 | Cref: TEC6742186 | Last Updated:04 Oct 2024

Explains why an error message "Sorry but an unexpected error occurred while loading the page" is displayed during an Microsoft 365 or Google ...

Published: 17 Jun 2016 | Cref: TEC5213644 | Last Updated:23 Jul 2024