Details the Microsoft 365 user licensing options available when federated to RM Unify.

Published: 31 Mar 2021 | Cref: TEC7711832 | Last Updated:10 Oct 2022

Provides some additional information regarding the type of options that you might receive when installing apps from the App Library.

Published: 12 Sep 2014 | Cref: TEC4091729 | Last Updated:12 Aug 2022

... to create an RM Unify tile for Microsoft Teams which allows the user to be signed in automatically with no additional authentication required.

Published: 27 Apr 2020 | Cref: TEC7296151 | Last Updated:24 Jun 2025

Details a known issue where RM Unify accounts continue to be displayed, despite having their super admin rights revoked.

Published: 23 Mar 2021 | Cref: TEC7795037 | Last Updated:14 Mar 2022

Explains why some or all of users are missing from the RM Unify AD Sync Config Tool.

Published: 23 Mar 2018 | Cref: TEC6154274 | Last Updated:09 Dec 2022

Explains why you might choose to use Resync Users, how to use it and also where to find it.

Published: 18 Sep 2014 | Cref: TEC4101743 | Last Updated:10 Mar 2023

... troubleshooting steps required for investigating sync issues (sync stopped, missing users , data, etc.) with Groupcall XE (cloud-based Xporter).

Published: 15 Jun 2023 | Cref: TEC9135665 | Last Updated:01 Oct 2024

Explains how RM Unify users link to Arbor Finance.

Published: 29 Nov 2021 | Cref: TEC8266218 | Last Updated:06 Jul 2023

Explains why an RM Schoolboard tile directs users to a different site than the expected.

Published: 06 Sep 2019 | Cref: TEC6943349 | Last Updated:13 Mar 2023

Explains why users may show with a password length of zero on a Google Workspace organisation federated with RM Unify.

Published: 23 Jul 2018 | Cref: TEC6354851 | Last Updated:05 Sep 2022