Explains why the Google audit log reports many 'Password change' events for RM Unify users.

Published: 02 Sep 2022 | Cref: TEC8740914 | Last Updated:04 Oct 2024

Details the issue of being logged out of RM Unify if you exceed the maximum number of attempts at entering the multi-factor authentication codes for ...

Published: 12 Apr 2019 | Cref: TEC6730459 | Last Updated:04 Oct 2024

Explains why Microsoft Edge always opens RM Unify in a new Internet Explorer window when using desktop single sign-on.

Published: 13 Jun 2017 | Cref: TEC5720043 | Last Updated:04 Oct 2024

Explains why users may see the error "Oops, something went wrong" when trying to access RM Unify, or linked services such as Microsoft 365 or Google ...

Published: 18 Oct 2019 | Cref: TEC7027091 | Last Updated:04 Oct 2024

Explains why an RM Unify account might show an unexpectedly recent Last Updated timestamp when viewed in the Management Console.

Published: 23 Aug 2021 | Cref: TEC8073275 | Last Updated:04 Oct 2024

Explains why an RM Unify administrator may see an error "Invalid Link" when trying to delegate admin rights to another establishment.

Published: 12 Apr 2019 | Cref: TEC6704532 | Last Updated:04 Oct 2024

Explains why RM Unify AD Sync assigns the wrong email address to an RM Unify user account.

Published: 14 Sep 2022 | Cref: TEC8709355 | Last Updated:04 Oct 2024

Provides a list of the current RM Unify apps.

Published: 23 Apr 2018 | Cref: TEC6216944 | Last Updated:04 Oct 2024

Details the cookies used by RM Unify.

Published: 25 Jun 2019 | Cref: TEC6848793 | Last Updated:04 Oct 2024

Explains why one or more students are not placed in their 'year of entry' organisational unit.

Published: 04 Aug 2020 | Cref: TEC7395023 | Last Updated:04 Oct 2024