Details on the admin rights available for users within RM Unify.

Published: 18 Apr 2018 | Cref: TEC6174669 | Last Updated:05 Mar 2025

Explains why RM Unify will put all your N1, N2 and Reception users into the same groups.

Published: 13 Jul 2022 | Cref: TEC8650119 | Last Updated:04 Oct 2024

Details why you may see a Parent group in Google Workspace when federating to RM Unify, despite no Parent accounts being present in Google Workspace.

Published: 13 Jul 2018 | Cref: TEC6306318 | Last Updated:04 Oct 2024

RM Unify Network Provisioning - Users moving between RM ...

Describes the expected behaviour when one or more users move between RM Unify establishments sharing the same Active Directory and configured for ...

Published: 19 Aug 2022 | Cref: TEC8709453 | Last Updated:04 Oct 2024

Details why the count of 'MIS records not matched to an RM Unify user' may increase despite no apparent action by the RM Unify administrator.

Published: 21 Jan 2020 | Cref: TEC7149442 | Last Updated:04 Oct 2024

Explains how any Teaching or Non-Teaching Staff account is able to reset a student user's RM Unify password.

Published: 13 May 2020 | Cref: TEC7270832 | Last Updated:03 Oct 2024

Gives details of CSV file format to ensure that users are provisioned into RM Unify as expected.

Published: 24 May 2013 | Cref: TEC3274284 | Last Updated:07 Apr 2026

RM Unify Network Provisioning - How to amend default group ...

Describes how to change the default group membership applied to new users.

Published: 02 Jun 2020 | Cref: TEC7161868 | Last Updated:04 Oct 2024

Explains how to add users to additional groups in the Active Directory.

Published: 30 Sep 2021 | Cref: TEC8109672 | Last Updated:04 Oct 2024

Details the process required to unfederate your existing Microsoft 365 domain and prepare the users within for federation to RM Unify.

Published: 13 Aug 2013 | Cref: TEC3426861 | Last Updated:07 Apr 2026