Explains why an error message "Failed to process movement for User" is displayed in the AD Sync log.

Published: 30 Nov 2015 | Cref: TEC4884695 | Last Updated:16 Aug 2022

Provides some additional information regarding the type of options that you might receive when installing apps from the App Library.

Published: 12 Sep 2014 | Cref: TEC4091729 | Last Updated:12 Aug 2022

Explains why the error message "Error 1923.

Published: 11 Aug 2022 | Cref: TEC8715310 | Last Updated:11 Aug 2022

Explains how to add and remove child sites from multi-site RM Unify AD Sync.

Published: 09 Aug 2022 | Cref: TEC8711633 | Last Updated:09 Aug 2022

Information on expected browser functionality for RM Unify.

Published: 13 Mar 2013 | Cref: TEC3154585 | Last Updated:08 Aug 2022

Explains why users may not see a green tick next to Google Workspace or Microsoft 365 when signing out of RM Unify.

Published: 25 Jan 2018 | Cref: TEC6072091 | Last Updated:29 Jul 2022

Explains why there is an inaccuracy in the 'Last AD scan' and 'Last success' date/time values.

Published: 16 Jun 2014 | Cref: TEC3936788 | Last Updated:19 Jul 2022

Details why a resync from RM Unify AD Sync sticks on status Requested or In Progress.

Published: 14 Dec 2017 | Cref: DWN5892529 | Last Updated:14 Jul 2022

Explains why students are being shown as members of multiple year groups in RM Unify.

Published: 09 Jul 2020 | Cref: TEC7379573 | Last Updated:13 Jul 2022

Describes how to unlink an RM Unify account from an RM SafetyNet account.

Published: 09 Jul 2020 | Cref: TEC7380596 | Last Updated:13 Jul 2022