Explains why the same user change events are repeated in the RM Unify User Audit log.

Published: 22 Apr 2021 | Cref: TEC7853135 | Last Updated:02 May 2023

Details the business roles in Arbor which need to be assigned for a user to get a Teaching Staff account in RM Unify.

Published: 19 May 2022 | Cref: TEC8560273 | Last Updated:18 May 2023

Explains how RM Unify manages data retention.

Published: 06 Oct 2017 | Cref: TEC5900881 | Last Updated:16 Jun 2023

Explains the process of authorising the transfer of Integris MIS data to RM Unify.

Published: 06 May 2021 | Cref: TEC7883794 | Last Updated:05 Jun 2023

Explains why clicking 'Sign In' from www.google.co.uk can sometimes result in the user being directed to the RM Unify sign in page.

Published: 12 Apr 2019 | Cref: TEC6760436 | Last Updated:18 Aug 2023

Explains why you may see a "Sorry but an unexpected error occurred" error message when viewing the 'Deleted users' list of the RM Unify Management Console.

Published: 20 Sep 2023 | Cref: TEC9337182 | Last Updated:20 Sep 2023

Provides a summary of the different AD Sync deployment configurations supported.

Published: 06 Mar 2014 | Cref: TEC3805265 | Last Updated:07 Jul 2020

Explains how any Teaching or Non-Teaching Staff account is able to reset a student user's RM Unify password.

Published: 13 May 2020 | Cref: TEC7270832 | Last Updated:27 Apr 2022

Explains why users may experience issues accessing third-party apps via RM Unify when using an 'old' or superseded browser version.

Published: 13 May 2020 | Cref: TEC7298947 | Last Updated:26 Apr 2022

Describes how to unlink an RM Unify account from an RM SafetyNet account.

Published: 09 Jul 2020 | Cref: TEC7380596 | Last Updated:13 Jul 2022