Explains how to configure RM Unify MFA with trusted IP ranges so that MFA is bypassed on devices in the trusted range.

Published: 30 Jun 2022 | Cref: TEC8637174 | Last Updated:20 Apr 2023

Explains why an error message "Sorry but an unexpected error occurred while loading the page" is displayed during an Microsoft 365 or Google ...

Published: 17 Jun 2016 | Cref: TEC5213644 | Last Updated:09 Dec 2022

Explains how the RM Unify admin can manage, send and resend invites to parents to create their RM Unify accounts.

Published: 30 Nov 2018 | Cref: TEC6491614 | Last Updated:20 Jun 2023

Explains how to enable authentication to Seneca Learning where the Microsoft 365 domain is federated to RM Unify.

Published: 03 Feb 2023 | Cref: TEC8983784 | Last Updated:10 Jul 2023

Explains how to move an existing installation of RM Unify AD Sync to a new server in the same Active Directory.

Published: 17 Aug 2017 | Cref: TEC5831682 | Last Updated:07 Feb 2023

Explains why an error message "You can't sign in because your account has been temporarily locked due to several incorrect sign in attempts" is ...

Published: 27 May 2016 | Cref: TEC5181451 | Last Updated:27 Feb 2023

Explains how to re-authorise RM Unify access to your domain in Google Workspace.

Published: 13 Jan 2023 | Cref: TEC8972283 | Last Updated:27 Feb 2023

Explains when you might need to, as well as how to, update your RM Unify establishment with a new 'Department for Education' (DfE) number, or code.

Published: 27 Aug 2021 | Cref: TEC7960881 | Last Updated:16 Jun 2023

Summary of the data moved from MIS/AD to RM Unify and on to Apps.

Published: 02 Oct 2017 | Cref: TEC5891006 | Last Updated:05 Jun 2023

Details some data validation requirements and troubleshooting tips for the Groupcall Xporter used for RM Unify MIS Sync.

Published: 04 Jun 2015 | Cref: TEC4563800 | Last Updated:03 Sep 2025