Explains how to change the display name of your RM Unify establishment.

Published: 07 Mar 2023 | Cref: TEC9056638 | Last Updated:13 Mar 2023

Explains why an error message "Sorry but an unexpected error occurred while loading the page" is displayed during an Microsoft 365 or Google ...

Published: 17 Jun 2016 | Cref: TEC5213644 | Last Updated:09 Dec 2022

Provides a summary of the different AD Sync deployment configurations supported.

Published: 06 Mar 2014 | Cref: TEC3805265 | Last Updated:07 Jul 2020

Details some data validation requirements and troubleshooting tips for the Groupcall Xporter used for RM Unify MIS Sync.

Published: 04 Jun 2015 | Cref: TEC4563800 | Last Updated:03 Sep 2025

Download article for Groupcall Xporter to support MIS Sync integration with RM Unify.

Published: 02 Jun 2015 | Cref: DWN4153727 | Last Updated:29 Sep 2025

Explains how to enable authentication to Seneca Learning where the Microsoft 365 domain is federated to RM Unify.

Published: 03 Feb 2023 | Cref: TEC8983784 | Last Updated:10 Jul 2023

Explains how the RM Unify admin can manage, send and resend invites to parents to create their RM Unify accounts.

Published: 30 Nov 2018 | Cref: TEC6491614 | Last Updated:20 Jun 2023

Explains why Microsoft Edge always opens RM Unify in a new Internet Explorer window when using desktop single sign-on.

Published: 13 Jun 2017 | Cref: TEC5720043 | Last Updated:12 Sep 2022

Explains how to configure RM Unify MFA with trusted IP ranges so that MFA is bypassed on devices in the trusted range.

Published: 30 Jun 2022 | Cref: TEC8637174 | Last Updated:20 Apr 2023

Explains why the Microsoft 365 installation wizard fails with a 'nominated domain has no subdomains in Microsoft 365' error.

Published: 07 Oct 2013 | Cref: TEC3505281 | Last Updated:28 Sep 2022