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Allows printer mappings to work for all the users after the issues with August 2021 (and later) Microsoft updates.
Describes methods of locking RM Unify accounts and preventing the users from logging in.
Explains why some staff users get RM Unify accounts unexpectedly provisioned when they have left the school and have been deleted from the Arbor MIS.
Explains why some existing RM Unify users with existing Microsoft 365 (M365) accounts are showing as New instead of Existing in the user matching ...
Details the issue where RM OneDrive Mapper fails to connect after users have changed their Microsoft 365 password and provides a workaround.
Details an issue where Location Chooser fails to display all locations for systemadmin users on Windows 10 computers on a CC4 network.
... troubleshooting steps required for investigating sync issues (sync stopped, missing users , data, etc.) with Groupcall XE (cloud-based Xporter).
Details an issue where toast notifications will not work for restricted users in Windows 10 computers on a CC4 network.
Explains why users may be redirected to the RM Unify Sign In page when browsing to the RM Unify SSO URL.
Unmonitored Users /Computers: overviewThe Unmonitored Users/Computers tab of the Web Monitor Configuration window allows you to specify which users ...
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