Explains why you see an error "Username cannot be changed by CSV upload" displayed when you upload a .csv file in RM Unify.

Published: 03 Nov 2014 | Cref: TEC4196474 | Last Updated:26 May 2023

Details some of the common questions asked about RM Unify Group Sync when used to sync Microsoft 365 and Google Workspace Groups and/or Classes.

Published: 29 May 2020 | Cref: NWS7289136 | Last Updated:05 Aug 2026

Details why an admin may see a failure in the RM Unify Google Workspace federation wizard, relating to domain name DNS verification by Google.

Published: 02 Mar 2020 | Cref: TEC7226558 | Last Updated:16 Apr 2024

Describes what the 'resync' feature does and how to use it.

Published: 19 May 2017 | Cref: TEC5694616 | Last Updated:08 Feb 2023

Details the installation services available for RM Unify Network Provisioning.

Published: 29 Jun 2018 | Cref: TEC6284446 | Last Updated:10 Apr 2024

Explains why an error message is received when changing email addresses in bulk via a csv file in RM Unify.

Published: 06 Mar 2023 | Cref: TEC9062919 | Last Updated:13 Mar 2023

Describes how to create a class team in Microsoft Teams from an existing Microsoft 365 education class.

Published: 08 Feb 2021 | Cref: TEC7699072 | Last Updated:04 Oct 2024

Details the release of an important update to RM Unify AD Sync which must be installed to your AD Sync server.

Published: 14 Feb 2024 | Cref: NWS9587409 | Last Updated:14 Mar 2024

Provides steps to configure Groupcall Xporter for WCBS on-premise.

Published: 17 May 2017 | Cref: TEC5695539 | Last Updated:10 Apr 2024

Explains the procedure for repairing an RM Unify AD Sync installation which is spamming the RM Unify datacentre.

Published: 07 May 2015 | Cref: TEC4526625 | Last Updated:03 Oct 2024