Explains why it is not possible to buy an app, or to connect to an existing app licence, when installing a paid-for app in the RM Unify App Library.

Published: 14 Sep 2022 | Cref: TEC8749035 | Last Updated:04 Oct 2024

Explains why the year of entry (YOE) shown in the RM Unify AD Sync Configuration tool does not reflect the actual YOE for the students.

Published: 18 Jul 2014 | Cref: TEC4023792 | Last Updated:04 Oct 2024

Explains why the RM Unify Management Console may not display the year group for one or more students.

Published: 09 Jul 2014 | Cref: TEC3936052 | Last Updated:03 Oct 2024

Details the installation services available for RM Unify Network Provisioning.

Published: 29 Jun 2018 | Cref: TEC6284446 | Last Updated:10 Apr 2024

Provides steps to configure Groupcall Xporter for Bromcom.

Published: 17 May 2017 | Cref: TEC5695310 | Last Updated:24 Jun 2025

Explains the process to follow when your school changes the MIS used to upload data to RM Unify via MIS Sync.

Published: 30 May 2018 | Cref: TEC6259543 | Last Updated:08 Apr 2025

Explains the security and privacy provided by RM Unify.

Published: 09 Nov 2017 | Cref: TEC5950948 | Last Updated:23 Jul 2024

Details the release of an important update to RM Unify AD Sync which must be installed to your AD Sync server.

Published: 14 Feb 2024 | Cref: NWS9587409 | Last Updated:14 Mar 2024

Explains why an error message "Sorry but an unexpected error occurred while loading the page" is displayed during an Microsoft 365 or Google ...

Published: 17 Jun 2016 | Cref: TEC5213644 | Last Updated:09 Dec 2022

Details why a resync from RM Unify AD Sync sticks on status Requested or In Progress.

Published: 14 Dec 2017 | Cref: DWN5892529 | Last Updated:14 Jul 2022