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This article will provide some help and advice to users accessing the RM Training Academy.
Explains why the error message "the user has not been granted the requested logon type at this computer" may be reported in the RM Unify Network Agent ...
Explains why users may be redirected to the RM Unify Sign In page when browsing to the RM Unify SSO URL.
Explains why users may see the error "Oops, something went wrong" when trying to access RM Unify, or linked services such as Microsoft 365 or Google ...
... will unfederate the Microsoft 365 domain and clear the OnPremisesImmutableId property of all users to facilitate direct sign in to Microsoft 365.
Explains why emails sent from a Microsoft 365 account may be undelivered and flagged as spam.
... troubleshooting steps required for investigating sync issues (sync stopped, missing users , data, etc.) with Groupcall XE (cloud-based Xporter).
Lists the AD attributes uploaded by RM Unify AD Sync and the fields populated in Microsoft 365 when user provisioning is through RM Unify.
... preparation, configuration and setup that an RM Unify administrator needs to consider to allow users to work remotely (i.e during school closures).
Details the checks and steps required before moving from the CSV user provisioning method to AD Sync provisioning.
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