Describes what the 'resync' feature does and how to use it.

Published: 19 May 2017 | Cref: TEC5694616 | Last Updated:08 Feb 2023

Error "PRIMARYTSAFAILEDPROCESSING User: Unable to create ...

Explains the causes of the RM Unify Audit log error "Unable to create folder."

Published: 26 Feb 2021 | Cref: TEC7739080 | Last Updated:14 Feb 2023

Explains the various app types in the RM Unify App Library.

Published: 12 Jan 2017 | Cref: TEC5502742 | Last Updated:27 Feb 2023

Provides workaround to the issue of Microsoft 365 or M365 'Apps for Enterprise' failing to manually activate.

Published: 17 Mar 2021 | Cref: TEC7785858 | Last Updated:15 Mar 2023

Explains why an error message is received when changing email addresses in bulk via a csv file in RM Unify.

Published: 06 Mar 2023 | Cref: TEC9062919 | Last Updated:13 Mar 2023

"PRIMARYTSAFAILEDPROCESSING CC4 was unable to update User ...

Explains the cause of RM Unify Audit log error "PRIMARYTSAFAILEDPROCESSING... CC4 was unable to update User Properties.".

Published: 20 Apr 2021 | Cref: TEC7845452 | Last Updated:02 May 2023

Explains why the Launch Pad background image may not display for users of Internet Explorer.

Published: 31 May 2018 | Cref: TEC6269997 | Last Updated:19 May 2023

Explains why RM Unify AD Sync may stop uploading users.

Published: 29 May 2014 | Cref: TEC3905787 | Last Updated:26 May 2023

Explains why teaching staff users appear in RM Unify as non-teaching staff when using MIS Sync.

Published: 30 May 2018 | Cref: TEC6262626 | Last Updated:05 Jun 2023

Explains how the RM Unify admin can manage, send and resend invites to parents to create their RM Unify accounts.

Published: 30 Nov 2018 | Cref: TEC6491614 | Last Updated:20 Jun 2023