Explains why an RM Unify account might show an unexpectedly recent Last Updated timestamp when viewed in the Management Console.

Published: 23 Aug 2021 | Cref: TEC8073275 | Last Updated:06 Sep 2022

Provides some additional information regarding the type of options that you might receive when installing apps from the App Library.

Published: 12 Sep 2014 | Cref: TEC4091729 | Last Updated:12 Aug 2022

Explains why one or more students are not placed in their 'year of entry' organisational unit.

Published: 04 Aug 2020 | Cref: TEC7395023 | Last Updated:30 Sep 2022

Provides a download of the instructions for completing the setup of Microsoft 365 with DNS configuration.

Published: 10 Jul 2013 | Cref: DWN3347391 | Last Updated:03 Jul 2024

Explains the various app types in the RM Unify App Library.

Published: 12 Jan 2017 | Cref: TEC5502742 | Last Updated:27 Feb 2023

Explains why you see an error "Username cannot be changed by CSV upload" displayed when you upload a .csv file in RM Unify.

Published: 03 Nov 2014 | Cref: TEC4196474 | Last Updated:26 May 2023

Describes what the 'resync' feature does and how to use it.

Published: 19 May 2017 | Cref: TEC5694616 | Last Updated:08 Feb 2023

Information on saved password apps in RM Unify

Explains how saved password apps work in RM Unify and how you can diagnose issues when the tile does not work correctly.

Published: 07 Mar 2014 | Cref: TEC3698357 | Last Updated:05 Feb 2024

Details on RM Unify Group Sync for Microsoft 365 Groups.

Published: 26 Jul 2016 | Cref: TEC5285553 | Last Updated:10 Apr 2024

Explains why an error message is received when changing email addresses in bulk via a csv file in RM Unify.

Published: 06 Mar 2023 | Cref: TEC9062919 | Last Updated:13 Mar 2023