... a known issue that prevents the use of the £ (pound) symbol in an RM Unify password and which also affects RM SafetyNet user based filtering.

Published: 20 Apr 2016 | Cref: TEC5118905 | Last Updated:06 Mar 2023

This article will provide some help and advice to users accessing the RM Training Academy.

Published: 01 Apr 2019 | Cref: TEC6813386 | Last Updated:05 Jun 2023

Explains why the Launch Pad background image may not display for users of Internet Explorer.

Published: 31 May 2018 | Cref: TEC6269997 | Last Updated:19 May 2023

Details the Microsoft 365 user licensing options available when federated to RM Unify.

Published: 31 Mar 2021 | Cref: TEC7711832 | Last Updated:17 Dec 2025

Details the Microsoft implementation of Microsoft 365 groups and how to restrict the ability to create them.

Published: 19 May 2015 | Cref: TEC4539695 | Last Updated:20 Mar 2023

Explains how to integrate an existing RM Easimaths site, the users, and data, to RM Unify.

Published: 18 May 2023 | Cref: TEC9166015 | Last Updated:18 May 2023

... preparation, configuration and setup that an RM Unify administrator needs to consider to allow users to work remotely (i.e during school closures).

Published: 16 Mar 2020 | Cref: TEC7263466 | Last Updated:16 Jun 2023

Describes an issue relating to the year of entry of RM Unify student user accounts that get created in advance of them starting at the school.

Published: 07 Jun 2018 | Cref: TEC6268715 | Last Updated:05 Jan 2023

Explains how to resolve the error message "AADSTS7000112: Application (Microsoft Teams) is disabled." when users sign in to the Teams desktop app.

Published: 15 Apr 2021 | Cref: TEC7833074 | Last Updated:02 May 2023

Explains how staff users can edit their own display names from the RM Unify default.

Published: 09 Jun 2017 | Cref: TEC5730647 | Last Updated:17 May 2023