User Account Control (UAC) for RM Baseline networks

Exploration of the introduction of User Account Control (UAC) into networks configured with the RM Baseline.

Published: 18 Jun 2024 | Cref: TEC9599297 | Last Updated:18 Jun 2024

Explains why some staff users get RM Unify accounts unexpectedly provisioned when they have left the school and have been deleted from the Arbor MIS.

Published: 14 Sep 2022 | Cref: TEC8707934 | Last Updated:14 Sep 2022

Details the process of updating the first name, last name, display name or role of a CSV/manually created RM Unify user account

Published: 19 Mar 2020 | Cref: TEC7229825 | Last Updated:04 Oct 2024

Explains how a password recovery email address can be used for non-AD Sync sourced RM Unify accounts.

Published: 16 Oct 2019 | Cref: TEC6971363 | Last Updated:04 Oct 2024

Explains why RM Unify no longer accepts authentication of Microsoft 365 accounts via the IMAP protocol.

Published: 09 Aug 2018 | Cref: TEC6388830 | Last Updated:08 Dec 2022

Printix cloud printing - Limitations when using a ...

Describes a known limitation with Printix if your 'Follow-Me' print solution involves 'departmental accounts'.

Published: 15 Jul 2019 | Cref: TEC6899561 | Last Updated:24 Jun 2022

Details the Microsoft 365 user licensing options available when federated to RM Unify.

Published: 31 Mar 2021 | Cref: TEC7711832 | Last Updated:31 Mar 2026

Explains why RM Unify AD Sync assigns the wrong email address to an RM Unify user account.

Published: 14 Sep 2022 | Cref: TEC8709355 | Last Updated:04 Oct 2024

Explains why users of Microsoft 365 see messages advising that their administrator requires additional security info to help them recover their account.

Published: 31 May 2018 | Cref: TEC6276129 | Last Updated:04 Oct 2024

Details how Groupcall Xporter can be used for pre-provisioning of RM Unify accounts and also network accounts where Network Provisioning is enabled.

Published: 04 Jun 2015 | Cref: TEC4578532 | Last Updated:15 Jun 2023