Explains why users may experience issues accessing third-party apps via RM Unify when using an 'old' or superseded browser version.

Published: 13 May 2020 | Cref: TEC7298947 | Last Updated:26 Apr 2022

Explains how any Teaching or Non-Teaching Staff account is able to reset a student user's RM Unify password.

Published: 13 May 2020 | Cref: TEC7270832 | Last Updated:27 Apr 2022

Details the steps required to create an RM Unify tile for Microsoft Teams which allows the user to be signed in automatically with no additional ...

Published: 27 Apr 2020 | Cref: TEC7296151 | Last Updated:24 Jun 2025

Details the steps required to create an RM Unify tile for Microsoft Teams which allows the user to be signed in automatically with no additional ...

Published: 27 Apr 2020 | Cref: TEC7296151 | Last Updated:19 May 2022

Background content for RM_Unify_AD_Sync_v4_for_CC4_Release_Note.pdf

Published: 26 Mar 2020 | Cref: MDL7276310 | Last Updated:27 Mar 2020

Details why a student user may see the message "You're missing out! Ask your admin to enable Microsoft Teams" when trying to access Microsoft Teams.

Published: 19 Mar 2020 | Cref: TEC7270438 | Last Updated:02 May 2023

Outlines some diagnostic information to help troubleshoot user issues with SSL Connect.

Published: 19 Mar 2020 | Cref: TEC7269808 | Last Updated:18 Nov 2022

Details the process of updating the first name, last name, display name or role of a CSV/manually created RM Unify user account

Published: 19 Mar 2020 | Cref: TEC7229825 | Last Updated:02 May 2023

Details some of the preparation, configuration and setup that an RM Unify administrator needs to consider to allow users to work remotely (i.e during ...

Published: 16 Mar 2020 | Cref: TEC7263466 | Last Updated:16 Jun 2023

Details why an admin may see a failure in the RM Unify Google Workspace federation wizard, relating to domain name DNS verification by Google.

Published: 02 Mar 2020 | Cref: TEC7226558 | Last Updated:16 Apr 2024