

... cause of Audit log error "The requested Username cannot be used as there is already an AD User account with this name but with a different role".
Explains why users are presented with a Windows Security authentication window when using RM Unify SSO URL.
Explains why users are redirected to an RM Unify 'RM Unify automatic login' page when using RM Unify SSO URL.
Explains why an error message "ERROR,"GetIdentity","The email id of the user selected to send to Unify does not match the required format."" is ...
Explains why you might choose to use Resync Users, how to use it and also where to find it.
Explains why one or more users are presented with a Microsoft authentication prompt when accessing the Internet with UBF.
Explains why RM Unify users may be unable to sign in to Chromebooks.
Explains why Chromebook users are prompted with the RM Unify login page.
Explains why teaching staff users appear in RM Unify as non-teaching staff when using MIS Sync.
Explains why some or all of users are missing from the RM Unify AD Sync Config Tool.