"PRIMARYTSAFAILEDPROCESSING CC4 was unable to update User ...

CC4 was unable to update User Properties.".

Published: 20 Apr 2021 | Cref: TEC7845452 | Last Updated:04 Oct 2024

RM Unify Audit log error "The requested username cannot be ...

... the cause of the RM Unify Audit log error "The requested Username cannot be used as there is already a managed AD user account with this name.".

Published: 26 Feb 2021 | Cref: TEC7739377 | Last Updated:04 Oct 2024

Explains why an error message "ERROR,"GetIdentity","The email id of the user selected to send to Unify does not match the required format."" is ...

Published: 11 Mar 2021 | Cref: TEC7747525 | Last Updated:03 Oct 2024

Details the security and data risks involved in reusing an existing AD account for a new user when Microsoft 365 is federated to RM Unify.

Published: 19 Feb 2015 | Cref: TEC4409412 | Last Updated:28 Jun 2024

Error "PRIMARYTSAFAILEDPROCESSING User: Unable to create ...

Explains the causes of the RM Unify Audit log error "Unable to create folder."

Published: 26 Feb 2021 | Cref: TEC7739080 | Last Updated:11 Sep 2024

RM Tutor 6.1 v4 User Guide, Release Note and Quick Start ...

Provides User Guide, Release Note and Quick Start guides for RM Tutor 6.1 v4.

Published: 17 Feb 2021 | Cref: DWN7692475 | Last Updated:29 Sep 2025

How to install fonts on a computer

Outlines the process of font installation on a computer.

Published: 21 Oct 2022 | Cref: TEC8836623 | Last Updated:25 Oct 2022

"PRIMARYTSAFAILEDPROCESSING User update failed." error ...

Explains the cause of RM Unify Audit log error "User update failed.".

Published: 13 Aug 2021 | Cref: TEC8058662 | Last Updated:04 Oct 2024

Explains how to stop the Network Agent from creating and configuring home folders when it creates a new user.

Published: 19 Aug 2022 | Cref: TEC8720672 | Last Updated:04 Oct 2024

Outlines the process of linking MIS records to RM Unify user accounts.

Published: 18 Jan 2021 | Cref: TEC7674490 | Last Updated:07 Apr 2026