

... cause of Audit log error "The requested Username cannot be used as there is already an AD User account with this name but with a different role".
Explains why an RM Schoolboard tile directs users to a different site than the expected.
Explains why some existing RM Unify users with existing Microsoft 365 (M365) accounts are showing as New instead of Existing in the user matching ...
Explains why users may be redirected to the RM Unify Sign In page when browsing to the RM Unify SSO URL.
Explains why you are unable to edit the Active Directory (AD) filter called Users on RM Unify AD Sync Service.
Explains why users see an error accessing the school Microsoft SharePoint site.
Explains how to stop the Network Agent from creating and configuring home folders when it creates a new user.
Explains why an error message "ERROR,"GetIdentity","The email id of the user selected to send to Unify does not match the required format."" is ...
Explains the cause of RM Unify Audit log error "User update failed.".
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