Explains why some or all of users are missing from the RM Unify AD Sync Config Tool.

Published: 23 Mar 2018 | Cref: TEC6154274 | Last Updated:23 Jul 2024

Explains why the RM Unify AD Sync Configuration tool may fail to register your establishment, or fail to upload new or changed users.

Published: 17 Apr 2019 | Cref: TEC6760913 | Last Updated:04 Oct 2024

Using your RM Flex Four Managed Service IT support service ...

Engineer guide for using the Flex Four service functionality in RM Support Online to manage calls.

Published: 13 Jan 2017 | Cref: NWS5503485 | Last Updated:29 Sep 2025

Crypt32 Event ID 8 errors appear in server application log ...

Explains how to resolve instances of Crypt32 Event ID 8 messages appearing in the application event log on Microsoft Windows Server 2012R2 on a ...

Published: 03 Apr 2009 | Cref: TEC1427599 | Last Updated:04 Oct 2024

Provides answers to the common questions regarding RM Unify MIS Sync.

Published: 24 Nov 2017 | Cref: TEC5983537 | Last Updated:01 Dec 2025

Reference for Package INI files

A reference for Community Connect 4 package ini files.

Published: 29 Jan 2004 | Cref: TEC21757 | Last Updated:29 Sep 2025

Provides the FAQ for RM Unify Network Provisioning.

Published: 22 Aug 2017 | Cref: TEC5832777 | Last Updated:15 Jul 2025

CC4 computer build fails with the error "WIMGAPI function ...

Details why the CC4 computer build fails with the error message "Image handling exception : WIMGAPI function WIMExportImage failed with error 2 while ...

Published: 07 Oct 2016 | Cref: TEC5364877 | Last Updated:04 Oct 2024

"Root element is missing" error seen when assigning ...

Describes how to repair package assignment to certain computers if the failure message is "root element missing".

Published: 17 Feb 2009 | Cref: TEC1395295 | Last Updated:23 Jul 2024

Explains why an error message "Failed to save one or more email addresses" is displayed when you attempt to save changes or click Finish in the RM ...

Published: 22 May 2015 | Cref: TEC4559945 | Last Updated:23 Jul 2024