Explains why the Google audit log reports many 'Password change' events for RM Unify users.

Published: 02 Sep 2022 | Cref: TEC8740914 | Last Updated:14 Sep 2022

RM Unify Audit log error "Disable AD User: OBJECTNOTFOUND ...

User: (username).

Published: 22 May 2023 | Cref: TEC9147202 | Last Updated:22 May 2023

Explains how an RM Unify super admin can prepare user accounts to reuse or reclaim a Google Workspace email address previously assigned to a different ...

Published: 07 Jun 2019 | Cref: TEC6793412 | Last Updated:13 Jun 2022

"PRIMARYTSAFAILEDPROCESSING CC4 was unable to update User ...

CC4 was unable to update User Properties.".

Published: 20 Apr 2021 | Cref: TEC7845452 | Last Updated:04 Oct 2024

Explains the MIS linking behaviour when an RM Unify account has its MIS ID updated via a CSV file upload and how to prevent auto-linking if required.

Published: 31 Oct 2016 | Cref: TEC5341484 | Last Updated:23 Jul 2024

Details the requirements and behaviour of changing RM Unify user email addresses in bulk.

Published: 17 Mar 2022 | Cref: TEC8279830 | Last Updated:04 Oct 2024

Explains why an error message "ERROR,"GetIdentity","The email id of the user selected to send to Unify does not match the required format."" is ...

Published: 11 Mar 2021 | Cref: TEC7747525 | Last Updated:03 Oct 2024

Explains why clicking 'Sign In' from www.google.co.uk can sometimes result in the user being directed to the RM Unify sign in page.

Published: 12 Apr 2019 | Cref: TEC6760436 | Last Updated:18 Aug 2023

RM Unify Network Provisioning - Glow user transfers within ...

Describes the expected Glow user transfer behaviour within a multi-school RM Unify Network Provisioning.

Published: 16 Jun 2020 | Cref: TEC7328916 | Last Updated:22 May 2023

Explains how to stop the Network Agent from creating and configuring home folders when it creates a new user.

Published: 19 Aug 2022 | Cref: TEC8720672 | Last Updated:04 Oct 2024