Explains how any Teaching or Non-Teaching Staff account is able to reset a student user's RM Unify password.

Published: 13 May 2020 | Cref: TEC7270832 | Last Updated:03 Oct 2024

... why you may see a Parent group in Google Workspace when federating to RM Unify, despite no Parent accounts being present in Google Workspace.

Published: 13 Jul 2018 | Cref: TEC6306318 | Last Updated:04 Oct 2024

User-defined smart-lists are not displayed in the CC4 RM ...

Describes the best practice to avoid issues with user-defined smart-lists.

Published: 09 Jul 2012 | Cref: TEC2741440 | Last Updated:04 Oct 2024

Provides a download of the RM Unify CSV Extraction Tool and a Release Note providing installation and usage instructions.

Published: 15 Apr 2013 | Cref: DWN3182515 | Last Updated:14 Feb 2023

Details on the admin rights available for users within RM Unify.

Published: 18 Apr 2018 | Cref: TEC6174669 | Last Updated:05 Mar 2025

Describes how to change the 'userprincipalname' domain suffix of new and existing users with RM Unify vanilla network user provisioning.

Published: 21 Dec 2021 | Cref: TEC8277645 | Last Updated:23 Jul 2024

RM Unify Network Provisioning - Users moving between RM ...

Describes the expected behaviour when one or more users move between RM Unify establishments sharing the same Active Directory and configured for ...

Published: 19 Aug 2022 | Cref: TEC8709453 | Last Updated:22 May 2023

Explains the cause of the Audit log error "OBJECTNOTFOUND: User: A user with the specified ID could not be found".

Published: 17 Sep 2021 | Cref: TEC8089036 | Last Updated:04 Oct 2024

Provides more detailed descriptions of event types shown in the RM Unify Audit log.

Published: 16 Aug 2017 | Cref: TEC5824324 | Last Updated:04 Oct 2024

Explains the expected behaviour for Microsoft 365 accounts and mailboxes on your RM Unify federated domain.

Published: 14 Aug 2017 | Cref: TEC5826454 | Last Updated:07 Feb 2023