Describes the options for user account transfers between RM Unify establishments.

Published: 02 Feb 2018 | Cref: TEC6086591 | Last Updated:04 Oct 2024

CC4 RM Management Console displays error when accessing a ...

Describes various symptoms that may occur after a forced restart of RM Service Host and how to resolve them.

Published: 28 Jul 2009 | Cref: TEC1493427 | Last Updated:14 Feb 2023

Gives details of CSV file format to ensure that users are provisioned into RM Unify as expected.

Published: 24 May 2013 | Cref: TEC3274284 | Last Updated:11 Apr 2023

Explains why RM Unify will put all your N1, N2 and Reception users into the same groups.

Published: 13 Jul 2022 | Cref: TEC8650119 | Last Updated:13 Jul 2022

Details on the admin rights available for users within RM Unify.

Published: 18 Apr 2018 | Cref: TEC6174669 | Last Updated:14 Feb 2023

Outlines the process of adding users to existing teams in Microsoft Teams and assigning polices for RM Unify schools.

Published: 08 Dec 2020 | Cref: TEC7640587 | Last Updated:09 Jan 2023

Outlines the process of adding users to existing teams in Microsoft Teams and assigning polices for non RM Unify schools.

Published: 08 Dec 2020 | Cref: TEC7640266 | Last Updated:10 Jan 2023

Explains how any Teaching or Non-Teaching Staff account is able to reset a student user's RM Unify password.

Published: 13 May 2020 | Cref: TEC7270832 | Last Updated:27 Apr 2022

User profile service fails logon with an error "The User ...

Provides a workaround for the issue of logon failing as the user does not have a cached profile on the Windows 10 computer.

Published: 13 Sep 2019 | Cref: TEC6967085 | Last Updated:06 Sep 2022

How to reset user profiles in Community Connect 4

Resetting user profiles within the RM Management Console in Community Connect 4.

Published: 23 Feb 2002 | Cref: TEC8153 | Last Updated:30 Jan 2023