-
Knowledge Library
Filter by...
Explains why users see a looping 'Pick an account' popup, or sign in box, possibly with an "Oops, something went wrong.
... the cause of the RM Unify Audit log error "The requested Username cannot be used as there is already a managed AD user account with this name.".
Provides steps to block/unblock users in Microsoft 365.
... cause of Audit log error "The requested Username cannot be used as there is already an AD User account with this name but with a different role".
Describes the expected behaviour when one or more users move between RM Unify establishments sharing the same Active Directory and configured for ...
Explains how any Teaching or Non-Teaching Staff account is able to reset a student user's RM Unify password.
... why you may see a Parent group in Google Workspace when federating to RM Unify, despite no Parent accounts being present in Google Workspace.
Describes how to change the 'userprincipalname' domain suffix of new and existing users with RM Unify vanilla network user provisioning.
Details on the admin rights available for users within RM Unify.
Loading Service Calls...
© RM Education 1997-2025