Explains why admin is prompted for a Public Identifier code when adding their Google Workspace domain to the RM Reseller Console.

Published: 28 May 2020 | Cref: TEC7311900 | Last Updated:03 Oct 2024

Details on the admin rights available for users within RM Unify.

Published: 18 Apr 2018 | Cref: TEC6174669 | Last Updated:05 Mar 2025

Explains how the RM Unify admin can manage, send and resend invites to parents to create their RM Unify accounts.

Published: 30 Nov 2018 | Cref: TEC6491614 | Last Updated:20 Jun 2023

Explains the RM Unify Premium functionality and how new customers can enable and utilise it quickly and easily.

Published: 27 Nov 2018 | Cref: TEC6543087 | Last Updated:05 Jun 2025

Provides details on RM Unify Group Sync for Microsoft 365 education classes and their use with Microsoft Teams.

Published: 05 Feb 2021 | Cref: TEC7627933 | Last Updated:04 Oct 2024

Details the Microsoft implementation of Microsoft 365 groups and how to restrict the ability to create them.

Published: 19 May 2015 | Cref: TEC4539695 | Last Updated:04 Oct 2024

Provides steps to configure Groupcall Xporter for iSAMS by IRIS.

Published: 17 May 2017 | Cref: TEC5695576 | Last Updated:04 Oct 2024

Explains why the RM Unify AD Sync Configuration tool may fail to register your establishment, or fail to upload new or changed users.

Published: 17 Apr 2019 | Cref: TEC6760913 | Last Updated:04 Oct 2024

Outlines some diagnostic information to help troubleshoot user issues with SSL Connect.

Published: 19 Mar 2020 | Cref: TEC7269808 | Last Updated:18 Nov 2022

Explains why the RM Unify AD Sync Configuration tool may halt at "Waiting for database configuration to complete".

Published: 28 May 2014 | Cref: TEC3906847 | Last Updated:04 Oct 2024