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Explains why users may see the error "Oops, something went wrong" when trying to access RM Unify, or linked services such as Microsoft 365 or Google ...
Explains why some staff users get RM Unify accounts unexpectedly provisioned when they have left the school and have been deleted from the Arbor MIS.
Describes how to apply RM Unify SSO settings in the Google Admin Console to make your Chromebook users automatically sign in to RM Unify.
Explains why users get the error message "Application-defined or object-defined error" when trying to use Form Wizard in Microsoft Access 2016.
Explains the cause of the error "Failed to decrypt password" in the RM Unify User Audit log.
Explains an RM Desktop Agent error in which student users get an error message about Desktop Agent failing and Program Sets are not delivered correctly.
Describes the RM Tutor 6.1 client and control user registry policies and options with their default values for standard user types.
Explains why users may not see a green tick next to Google Workspace or Microsoft 365 when signing out of RM Unify.
Explains why the same user change events are repeated in the RM Unify User Audit log.
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