Explains why some staff users get RM Unify accounts unexpectedly provisioned when they have left the school and have been deleted from the Arbor MIS.

Published: 14 Sep 2022 | Cref: TEC8707934 | Last Updated:14 Sep 2022

Error "Application-defined or object-defined error" ...

Explains why users get the error message "Application-defined or object-defined error" when trying to use Form Wizard in Microsoft Access 2016.

Published: 18 Jan 2022 | Cref: TEC8337518 | Last Updated:18 Jan 2022

SIMS - Attendance and User Defined Groups

Provides a downloadable PDF document containing the details on Attendance and User Defined Groups.

Published: 06 Dec 2018 | Cref: DWN6562664 | Last Updated:13 Jan 2023

User folders are replaced by folders called Documents on ...

Describes a Windows 10 issue on CC4 networks where user folders are renamed as Documents.

Published: 27 Nov 2009 | Cref: TEC1562152 | Last Updated:06 Mar 2023

RM OneDrive Mapper Release Note and User Guide

Provides a download of the RM OneDrive Mapper Release Note and User Guide for CC4 networks.

Published: 20 May 2016 | Cref: DWN5174434 | Last Updated:15 Feb 2023

Explains why a change of AD username may not result in a change to the user's email address.

Published: 18 Jul 2014 | Cref: TEC4024768 | Last Updated:26 May 2023

Explains why users may not see a green tick next to Google Workspace or Microsoft 365 when signing out of RM Unify.

Published: 25 Jan 2018 | Cref: TEC6072091 | Last Updated:29 Jul 2022

Details the process of updating the first name, last name, display name or role of a CSV/manually created RM Unify user account

Published: 19 Mar 2020 | Cref: TEC7229825 | Last Updated:02 May 2023

How to enable the Shut Down button on the Start menu on ...

Procedure to reinstate the Shut Down button in the Start menu for a user.

Published: 24 Dec 2010 | Cref: TEC1742387 | Last Updated:04 Oct 2024

Adobe Sign User Guide

Published: 09 Jun 2021 | Cref: HDA7948646 | Last Updated:09 Jun 2021