Details the requirements and behaviour of changing RM Unify user email addresses in bulk.

Published: 17 Mar 2022 | Cref: TEC8279830 | Last Updated:13 Mar 2023

Explains the cause of the RM Unify Audit log message "SUCCESSWITHISSUES. CC4 reported the User was not created but on inspection the User is in CC4".

Published: 13 Mar 2023 | Cref: TEC8963503 | Last Updated:13 Mar 2023

Explains why the Office attribute in Microsoft 365 does not show the student's actual year of entry.

Published: 11 Sep 2014 | Cref: TEC4091222 | Last Updated:10 Mar 2023

Explains why you might choose to use Resync Users, how to use it and also where to find it.

Published: 18 Sep 2014 | Cref: TEC4101743 | Last Updated:10 Mar 2023

Details why you may see an error message when trying to log in to the Microsoft VLSC using an RM Unify federated Microsoft 365 email address.

Published: 17 Dec 2018 | Cref: TEC6580927 | Last Updated:10 Mar 2023

Details why you may see a Parent group in Google Workspace when federating to RM Unify, despite no Parent accounts being present in Google Workspace.

Published: 13 Jul 2018 | Cref: TEC6306318 | Last Updated:09 Mar 2023

Explains why an error message "You can't save at this time as you have one or more validation errors to resolve.

Published: 27 Feb 2019 | Cref: TEC6688793 | Last Updated:09 Mar 2023

Explains why you may be unable to delete an AD filter in RM Unify AD Sync.

Published: 28 May 2014 | Cref: TEC3921238 | Last Updated:07 Mar 2023

Details a known issue that prevents the use of the £ (pound) symbol in an RM Unify password and which also affects RM SafetyNet user based filtering.

Published: 20 Apr 2016 | Cref: TEC5118905 | Last Updated:06 Mar 2023

Describes how to create a class team in Microsoft Teams from an existing Microsoft 365 education class.

Published: 08 Feb 2021 | Cref: TEC7699072 | Last Updated:01 Mar 2023