Explains why you see an error "Username cannot be changed by CSV upload" displayed when you upload a .csv file in RM Unify.

Published: 03 Nov 2014 | Cref: TEC4196474 | Last Updated:26 May 2023

Explains why some staff users get RM Unify accounts unexpectedly provisioned when they have left the school and have been deleted from the Arbor MIS.

Published: 14 Sep 2022 | Cref: TEC8707934 | Last Updated:14 Sep 2022

Details the issue of being logged out of RM Unify if you exceed the maximum number of attempts at entering the multi-factor authentication codes for ...

Published: 12 Apr 2019 | Cref: TEC6730459 | Last Updated:23 Sep 2022

Provides some further details about the expected behaviour with RM Unify connected apps when MFA is enabled.

Published: 06 Jun 2018 | Cref: TEC6280189 | Last Updated:12 Dec 2022

Describes how to apply RM Unify SSO settings in the Google Admin Console to make your Chromebook users automatically sign in to RM Unify.

Published: 29 Nov 2021 | Cref: TEC8251341 | Last Updated:04 Jan 2023

Provides steps to configure Groupcall Xporter for ScholarPack.

Published: 17 May 2017 | Cref: TEC5695459 | Last Updated:22 Dec 2022

Instructions on how to update the database connection file for Groupcall Xporter after upgrading SQL server on a SIMS.net server.

Published: 04 Aug 2015 | Cref: TEC4688139 | Last Updated:31 Jan 2023

Details the URLs required for RM Unify to display all Launch Pad images correctly to a logged on user.

Published: 17 Mar 2016 | Cref: TEC5085384 | Last Updated:31 Jan 2023

Details the customised pemissions assigned to Google Groups created by RM Unify.

Published: 24 Mar 2023 | Cref: TEC9023402 | Last Updated:24 Mar 2023

Explains how staff users can edit their own display names from the RM Unify default.

Published: 09 Jun 2017 | Cref: TEC5730647 | Last Updated:17 May 2023