Explains how to configure RM Unify MFA with trusted IP ranges so that MFA is bypassed on devices in the trusted range.

Published: 30 Jun 2022 | Cref: TEC8637174 | Last Updated:20 Apr 2023

Details the RM Unify status page, its functions and where to find it.

Published: 03 Feb 2023 | Cref: TEC8969310 | Last Updated:01 Jun 2023

Covers the issue of Teaching Staff in MIS coming through to RM Unify as Non-Teaching Staff and how to resolve.

Published: 12 Nov 2019 | Cref: TEC7066664 | Last Updated:05 Jun 2023

Explains why the error message "External licences aren't supported by this app" appears when installing the Arbor Finance tile to RM Unify.

Published: 13 Jul 2022 | Cref: TEC8615306 | Last Updated:06 Jul 2023

Details the steps to be followed when enabling RM Unify MIS Sync for 'IRIS Ed:Gen'.

Published: 21 Jun 2023 | Cref: TEC9199494 | Last Updated:04 Aug 2023

RM Unify Network Provisioning - How to run the Network ...

Describes how to run the Network Provisioning Test Tool.

Published: 03 Jun 2020 | Cref: TEC7323785 | Last Updated:06 Nov 2023

Explains why you may see an error, or an unexpected message, when clicking the Education City app tile on your Launch Pad.

Published: 14 Aug 2013 | Cref: TEC3440727 | Last Updated:12 May 2022

Explains why a user's Google Workspace account is suspended when they attempt to access an age-restricted app, such as Google+ (Google Plus).

Published: 28 May 2020 | Cref: TEC7303037 | Last Updated:11 May 2022

RM Unify Audit log error "The requested Username cannot be ...

Explains the cause of Audit log error "The requested Username cannot be used as there is already an AD User account with this name but with a ...

Published: 05 Jun 2020 | Cref: TEC7323967 | Last Updated:09 Jun 2022

Explains why RM Unify will put all your N1, N2 and Reception users into the same groups.

Published: 13 Jul 2022 | Cref: TEC8650119 | Last Updated:13 Jul 2022