Published Date : 21 Jun 2023
Last Updated : 04 Aug 2023
Content Ref: TEC9199494
Operating System
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Part No
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Summary
Details the steps to be followed when enabling RM Unify MIS Sync for 'IRIS Ed:Gen'.
Symptoms
You wish to enable RM Unify MIS Sync and connect to your establishment's 'IRIS Ed:Gen' MIS.
Cause
'IRIS Ed:Gen' is connected to RM Unify using the cloud-hosted Groupcall 'Xporter-on-demand' Enterprise (XE) software; there is no local install for this software. Groupcall are a third-party partner that work with RM.
Requirements
RM Unify must not already be configured to use MIS Sync. If it is, please refer to TEC6259543 in the Other Useful Articles section below.
Administrator access to the 'IRIS Ed:Gen' MIS.
Administrator access to the RM Unify Management Console.
Procedure
Please log a support call with RM Support; we will take you through the process that (in summary) will be:
Do you already have RM Unify MIS Sync enabled for a different MIS? If yes, migration will need to happen as per TEC6259543 in the Other Useful Articles section below.
If not, an invite to Groupcall XE will be emailed to the school's chosen contact.
The school completes the setup steps detailed in the invite. The process detailed on the Groupcall/Community Brands support site can be found here.
RM Unify MIS Sync is enabled in either Link mode or (once the schools have chosen their desired username formats) Create mode.
For Link mode only, the school completes the MIS account linking process as detailed in TEC7674490 in the Other Useful Articles section below. Where Create mode has been selected, RM Unify accounts will be auto-provisioned.
Symptoms
