Covers the issue of Teaching Staff in MIS coming through to RM Unify as Non-Teaching Staff and how to resolve.

Published: 12 Nov 2019 | Cref: TEC7066664 | Last Updated:05 Jun 2023

Explains the process of authorising the transfer of Integris MIS data to RM Unify.

Published: 06 May 2021 | Cref: TEC7883794 | Last Updated:05 Jun 2023

Provides PowerShell script which will unfederate the Microsoft 365 domain and clear the OnPremisesImmutableId property of all users to facilitate ...

Published: 02 Jan 2020 | Cref: DWN7126758 | Last Updated:01 Jun 2023

Explains why the RM Unify Network Agent log reports the error message "Exception: System.UnauthorizedAccessException: Access to the path ...

Published: 01 Jun 2023 | Cref: TEC9190935 | Last Updated:01 Jun 2023

Details the RM Unify status page, its functions and where to find it.

Published: 03 Feb 2023 | Cref: TEC8969310 | Last Updated:01 Jun 2023

Details the options and methods for contacting Google for free Google Workspace Support.

Published: 20 Apr 2018 | Cref: TEC6194337 | Last Updated:30 May 2023

Explains why you see an error "Username cannot be changed by CSV upload" displayed when you upload a .csv file in RM Unify.

Published: 03 Nov 2014 | Cref: TEC4196474 | Last Updated:26 May 2023

Explains why a change of AD username may not result in a change to the user's email address.

Published: 18 Jul 2014 | Cref: TEC4024768 | Last Updated:26 May 2023

Explains why RM Unify AD Sync may stop uploading users.

Published: 29 May 2014 | Cref: TEC3905787 | Last Updated:26 May 2023

Explains the cause of this error: "An error occurred while sending the request.

Published: 22 May 2023 | Cref: TEC9174635 | Last Updated:22 May 2023