Explains why RM Unify no longer accepts authentication of Microsoft 365 accounts via the IMAP protocol.

Published: 09 Aug 2018 | Cref: TEC6388830 | Last Updated:23 Jul 2024

Provides a summary of the different AD Sync deployment configurations supported.

Published: 07 Jan 2022 | Cref: TEC8311721 | Last Updated:10 Apr 2024

Explains why you may be unable to delete an AD filter in RM Unify AD Sync.

Published: 28 May 2014 | Cref: TEC3921238 | Last Updated:07 Mar 2023

Explains how to add and remove child sites from multi-site RM Unify AD Sync.

Published: 09 Aug 2022 | Cref: TEC8711633 | Last Updated:04 Oct 2024

Provides a download of the instructions for completing the setup of Microsoft 365 with DNS configuration.

Published: 10 Jul 2013 | Cref: DWN3347391 | Last Updated:29 Sep 2025

Explains how the RM Unify admin can manage, send and resend invites to parents to create their RM Unify accounts.

Published: 30 Nov 2018 | Cref: TEC6491614 | Last Updated:07 Apr 2026

RM Unify AD Sync Service v4

Provides a download of installers for RM Unify AD Sync Service v4 and Release Notes with instructions for installing and using the service.

Published: 18 Jul 2014 | Cref: DWN3182456 | Last Updated:10 Apr 2024

Summary of the data moved from MIS/AD to RM Unify and on to Apps.

Published: 02 Oct 2017 | Cref: TEC5891006 | Last Updated:17 Dec 2025

Details the release of an important update to RM Unify AD Sync which must be installed to your AD Sync server.

Published: 14 Feb 2024 | Cref: NWS9587409 | Last Updated:29 Sep 2025

Explains how to re-authorise RM Unify access to your domain in Google Workspace.

Published: 13 Jan 2023 | Cref: TEC8972283 | Last Updated:04 Oct 2024