Contains information regarding the support level for Microsoft 365 via RM Unify and also explains how to resolve some common issues.

Published: 04 Mar 2014 | Cref: NWS3442877 | Last Updated:29 Sep 2025

Explains how to change the Microsoft 365 domain federated with RM Unify.

Published: 18 Oct 2013 | Cref: TEC3500833 | Last Updated:03 Jul 2024

Explains why you see an error "Username cannot be changed by CSV upload" displayed when you upload a .csv file in RM Unify.

Published: 03 Nov 2014 | Cref: TEC4196474 | Last Updated:04 Oct 2024

Explains the expected behaviour when accessing locally installed Office desktop apps when you have an Microsoft 365 domain federated to RM Unify.

Published: 16 Feb 2018 | Cref: TEC6099702 | Last Updated:03 Oct 2024

Explains why the error message "Ownership of your Google Workspace domain couldn't be verified with Google.

Published: 17 Jun 2016 | Cref: TEC5215056 | Last Updated:10 Apr 2024

Explains the expected behaviour when accessing locally installed Office desktop apps when you have an Microsoft 365 domain federated to RM Unify.

Published: 16 Feb 2018 | Cref: TEC6099702 | Last Updated:28 Jun 2024

Explains why the AD Sync Config tool does not display Year of Entry (YOE) on a CC4 network.

Published: 24 May 2016 | Cref: TEC5175742 | Last Updated:04 Oct 2024

Details on RM Unify Group Sync for Google Groups.

Published: 24 Sep 2025 | Cref: TEC10344535 | Last Updated:29 Sep 2025

Details the RM Unify password policy.

Published: 01 Nov 2017 | Cref: TEC5943089 | Last Updated:06 Sep 2024

Provides a guide for setting up Microsoft 365 with RM Unify.

Published: 04 Jul 2013 | Cref: DWN3332757 | Last Updated:10 Apr 2024